If you can read this Click on the icon to choose a picture or Reset the slide. To Reset: Right click on the slide thumbnail and select ‘reset slide’ or choose the ‘Reset’ button on the ‘Home’ ribbon (next to the font choice box) If you can read this Click on the icon to choose a picture or Reset the slide. To Reset: Right click on the slide thumbnail and select ‘reset slide’ or choose the ‘Reset’ button on the ‘Home’ ribbon (next to the font choice box) 1/6 2/6 4/6 5/6 1/4 3/4 1/2 Johnson Controls, Inc. — Dear Customer! Lately we have implemented more improvements in EasyParts. They have made the system more complete and flexible for our daily users. Please let us know if you have any questions or input – we are always happy to help and interested in your opinion. Johnson Controls, Industrial Ref. Parts Centre EasyParts Update – IR Parts March 2016 More improvements on the way Improvements implemented ■New enquiry system One point of access to technical support and online orderingNew enquiry system ■Oil analysis Easy to submit your tests online and keep track of the results.Oil analysis ■Stal serial numbers All available numbers are now uploaded to EasyParts. ■PDF files for kits & sets Easy to find, print and save.PDF files for kits & sets ■New online warranty systemNew online warranty system ■Gram serial numbersGram serial numbers User guides are attached as separate PDF-files in the

Johnson Controls, Inc. — 2 1/6 2/6 4/6 5/6 1/4 3/4 1/2 EasyParts Update March 2016 Website: easyparts.johnsoncontrols.comeasyparts.johnsoncontrols.com Enquiry system – benefits Johnson Controls, Parts Centre ■Full access to all your enquiries placed in EasyParts. ■Easy to sort your enquiries or search for specific words in the titles of your enquiries – e.g. serial numbers.. ■Enter your enquiries and technical questions directly in EasyParts and get the quotations and answers on-line. ■Place your orders in EasyParts afterwards. ■Unique tracking number for each enquiry in your . ■Attention whenever your enquiry is updated in EasyParts. Johnson Controls, Industrial Ref. Parts Centre One point of access to technical support and online ordering Full overview of all your enquiries Notifications directly in your mail box

Johnson Controls, Inc. — 3 1/6 2/6 4/6 5/6 1/4 3/4 1/2 EasyParts Update March 2016 Website: easyparts.johnsoncontrols.comeasyparts.johnsoncontrols.com Oil analysis in EasyParts ■The migration of oil analysis to EasyParts ensures you the full functionality on one complete platform for Johnson Controls Parts Centre. ■The oil analysis system allows you to submit your tests online and keep track of all progress and results. ■Visually the system is very intuitive and easy to use, and in essence it is similar to the system that was previously available through Allparts. ■Just purchase Part no , to get the oil analysis kit. The item includes all laboratory costs. Johnson Controls, Industrial Ref. Parts Centre

Johnson Controls, Inc. — 4 1/6 2/6 4/6 5/6 1/4 3/4 1/2 EasyParts Update March 2016 Website: easyparts.johnsoncontrols.comeasyparts.johnsoncontrols.com PDF files for kits & sets in EasyParts ■Now available on-line. ■Easy to find, print and save. ■Get the lists with or without pictures (optional). ■Comfortable in situations, where you don’t have online access to EasyParts. ■Guidelines on how to find the PDF files for kits & sets. Johnson Controls, Industrial Ref. Parts Centre

Johnson Controls, Inc. — 5 1/6 2/6 4/6 5/6 1/4 3/4 1/2 EasyParts Update March 2016 Website: easyparts.johnsoncontrols.comeasyparts.johnsoncontrols.com More improvements on the way ■The new warranty system is designed specifically for warranty issues relating to installed spares purchased through the Parts Centre. ■The new warranty system will be an independent addition to the existing ROC system, but with a much more user friendly approach. ■The result will be a much smoother experience, which ultimately will lead to shorter processing time from claim to credit note. New online warranty system in EasyParts Johnson Controls, Industrial Ref. Parts Centre Gram serial numbers ■We are currently working on making serial number search available for Gram compressors. ■Serial number is an easy short cut to find all relevant information and parts list for a specific compressor.