Spring Webinar Series Week 2: Deploying New Technology in Travel Training

Welcome & Introduction Nathan Graeff, CTRS Project Manager, Travel Training MTM, Inc.

Overview  Technology Figures  Technology Safety  Technology Options  Questions

Technology Figures  90% of American adults own a cell phone  64% of American adults own smartphones, up from just 35% in 2011  67% of smartphone owners use their phone at least occasionally for turn-by-turn navigation while driving, with 31% saying that they do this “frequently” -Pew Research Center

Technology Figures  25% of smartphone users utilize their phone at least occasionally to get public transit information, with 10% doing this “frequently”  52% of adults with a household income of less than $30K own a smart phone  91% of people with a disability own or use a wireless device -Pew Research Center

Technology Safety  Smartphones are the #1 item stolen on public transit  Safety tips: Avoid distracted walking or riding Be aware of your surroundings at all times Avoid noise-canceling earphones Avoid sitting by the doors when using a mobile device

Technology Safety  Risk of using public wifi (unsecured networks)  Risk of third-party applications  Reliance on sometimes out-of-date data  Privacy & continuous GPS location concerns  Can be difficult to discern comprehension vs. reliance when technology is involved

Smartphone Accessibility support.google.com/accessibility/android

Trip Planning Tools Here MoovitCitymapper Transit Rider RideScout

Google  Google Maps Multi-modal transit options Traffic updates  Google Streetview Example Create your own  Google Business Streetview Example

Trip Planning  Transit agency websites SFMTA Example WMATA Example SEPTA Example RTA Example  Touchscreen kiosks

Wayfinding Technology  ClickandGo DC Example  Kapten PLUS  Accessway  Trekker Breeze

Accessibility  Wheelmap.org International  AXSMap.com US Cities  Wheelyapp.com NYC only

Arrivals & Schedules  Schedule-based arrivals Google Maps Transit agency websites  Real time arrivals (GPS) Mobile applications Texting

Personal Safety  I-C-E (In Case of Emergency contacts)  Audio/video recording Photograph a suspect or issue Audio recording (per state law)  Safety Report concerns Report service issues

Personal Safety  Guardian MPS  SafeSignal  React Mobile  Watch Over Me  Guardly  bSafe

Communication  Google Voice  Sideline  Uberconference  Google Translate

Tool Creation  Google Maps/Streetview  Photofy  Pic Stitch  Social Stories  Sound Board

Google Streetview

Photofy

Social Stories

Sound Board

Contact Information & Questions Nathan Graeff Project Manager, Travel Training MTM, Inc.