Workshop on Electronic Commerce Mike Shaw University of Illinois Dept of Business Administration 350 Commerce West 1206 Sixth Street Champaign, IL November 5, 1998

EC Workshop, UIUC, Workshop on Electronic Commerce Objectives 3Bring manufacturers, suppliers, distributors, and academics together to share views on a significant development 3Establish an agenda for the future course of actions 3Build consensus on industry-wide solutions that everyone can benefit

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5 The Web Brings US… 3Integration of Systems and Processes 3New Channels 3More Channel Partnerships 3More Choices for the Buyers 3More Services from the Sellers 3Globalization

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8 Interoperable E-catalogs §Standardized product descriptions. §Search and retrieval across different catalogs. §In the interim, there will be 3rd party information brokers that do the integration tasks. §Let buyers easily compare similar products offered by competitive suppliers. §Incorporate links that let buyers readily obtain information from other catalogs describing items and services that complete or add value to a particular core product.

EC Workshop, UIUC, Research Issues 1. Organizational and Industrial Structure Transformation 2.Technology Strategy 3.Information Technology Management 4.Supplier Management 5. Infrastructure Development l Policy & Strategy 6.Systems Development l Integration l Security l Interface 7.Valuation of Technology Investments 8.EC Business Model

EC Workshop, UIUC, Web-Based Procurement Buyers §More choices §Less processing errors §Easier search process §More detailed and updated product information §Comparable and complementary product information §Faster response time and less labor intensive

EC Workshop, UIUC, Web-Based Procurement Retailers and Distributors §Can effectively reposition products to suit their own particular spin, custom made §Can work with a larger set of suppliers §Have more up-to-date product information §Greater economies of scale §Greater efficiency in catalog maintenance and order management §Provide better services (investment issues)

EC Workshop, UIUC, Web-Based Procurement Suppliers §Communicate directly with consumers §Can pass along more product details §More updated product information §Reach out to more customers §Relatively free from brand identity and product visibility