WELCOME TO A WORLD OF SHARING

Collaboration as a Service Service-minded vision based on cloud collaboration With a vision rooted in the belief that progress emerges from people’s desire to share, Arkadin offers a complete range of remote Audio, Web, Video conferencing and Unified Communications solutions. All our services are delivered in the Cloud for fast, scalable deployments and a high ROI. In a worldwide economy, collaboration, social sharing and collective intelligence are key drivers for your business success. We believe that no one understands customer needs better than local teams that live in the same country and speak the same language. So, with 51 offices in 30 countries, we ensure we are close to you. Olivier de Puymorin Founder and Chief Executive Officer

Collaboration as a Service The Essence of Arkadin THE COLLABORATION EXPERTS WE ARE We are focused on collaboration services LOCAL + LOCAL + LOCAL = GLOBAL WE ARE We speak our clients’ languages THE “COLLABORATION as a SERVICE” PROVIDER WE ARE To multi-national customers CUSTOMER DRIVEN WE ARE We deliver tailor-made solutions to match our clients’ current and future needs

Major collaboration services provider Fastest growth in the industry 40 MILLION PARTICIPANTS IN MILLION MEETINGS IN % / YEAR COMPOUNDED ANNUAL GROWTH RATE M€ consolidated revenue in 2011 after Conference Plus’ acquisition Countries Employees 2.5 BILLION MINUTES IN M€ ESTIMATED REVENUE IN 2012

18 LANGUAGES 3 rd GLOBAL CSP Global collaboration player Arkadin people are always close to you CUSTOMERS 30 COUNTRIES 51 OFFICES Data update: September 2012 Taiwan Czech Republic Poland Mexico NEW OFFICES IN 2012

Arkadin worldwide recognition CUSTOMER REFERENCES TECHNOLOGY PARTNERS AWARDS & CERTIFICATIONS Arkadin has consistently been the market leader in year-over-year growth and maintains a track record unparalleled in the industry. Wainhouse Research

Arkadin Unified Collaboration offer From products to services AUDIO WEBVIDEO UC EVENTPORTAL MOBILEAPPS STARTING INFORMING TRAINING CARING CUSTOMER SERVICES MANAGEMENT Highly innovative Cloud Collaboration Platform covering the entire spectrum of all enterprises’ needs with a Modular Framework

A full range of collaboration services Hosted in the Cloud AUDIO EVENTS UC VIDEO WEB

Arkadin Cloud Collaboration Platform Major benefits for your business Private IP network for data integrity High resilience and data redundancy SaaS delivery model International competitive pricing SIP trunking capability No voice compression, no acoustic echo Conference room hosted on a single bridge A single set of country access numbers Global reach with local live-assistance SIMPLICITYQUALITY INCREASED ROI SECURITY

Best-in-class Arkadin customer services Quick deployment, fast user adoption A complete range of Arkadin services throughout the roll-out Admin Services Internal Comms Online Training Customer Services 24/7 Customer Branding Welcome Packs Onsite Training Reporting & Surveys STARTINGINFORMINGTRAININGCARING Dedicated Sales Account Managers at both local and global levels: You can start collaborating without delay and with minimal resources Arkadin takes care of everything thanks to a streamlined, end to end process

Arkadin Collaboration “as a Service” Boosts your business efficiency and ROI Low cost of ownership: no capital expenditure No maintenance costs, free upgrades and help desk Fast and scalable deployment CLOUD DELIVERY INCREASED ROI Reduction of travel expenses Immediate cross- company collaboration Faster decision- making Decreased carbon footprint Better team work Improved employees’ working conditions BUSINESS PRODUCTIVITY SUSTAINABILITY LIFE BALANCE

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