Fresh Approaches to Patient Education Andrea Korsnack, RN, CNRC, CCRC University of Toledo April 08, 2010
2 Where Our Education Started All patients got a generic education record How to contact your nurse, How to turn on your TV etc. We patterned our stroke education after the same form, and it is reviewed with patients/families on admission
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8 Barriers Not done all the time Not done all the time Done at admission before you know all of pts risks concomitant diseases, etc. Done at admission before you know all of pts risks concomitant diseases, etc. Generic Generic
9 Education Improvement Plan Brain Attack Discharge Form added Brain Attack Discharge Form added Contains all five elements Contains all five elements Both the education sheet and the discharge form are put into packets with our stroke pathways and placed on every floor and ER in the hospital Both the education sheet and the discharge form are put into packets with our stroke pathways and placed on every floor and ER in the hospital
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13 What About The Middle? We still felt a piece was missing We still felt a piece was missing The Patient/Caregiver Education record was done on admission The Patient/Caregiver Education record was done on admission The Brain Attack Discharge Sheet was completed when the pt was on their way OTD The Brain Attack Discharge Sheet was completed when the pt was on their way OTD We needed something in between that could be customized to the patient We needed something in between that could be customized to the patient
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16 Continuing Problems Pts not on pathways Pts not on pathways Middle section usually done by coordinator Middle section usually done by coordinator Patients not on the neuro floor Patients not on the neuro floor
17 Solutions Pathways /education for everyone Pathways /education for everyone Having nursing supervisor talk to non- compliant nurses Having nursing supervisor talk to non- compliant nurses Educate the residents to write an order for stroke education for patients not on pathways Educate the residents to write an order for stroke education for patients not on pathways