The art of non verbal communication Body Language ALAN KIBBLER State Director of Referees Queensland
Body Language How to use your facial expressions to greatest effect
Body Language Perhaps the most famous and certainly the most expressive face in refereeing
Body Language “I’m talking to you” Is there any doubt who is getting the message ?
Body Language “ I’m being a nice guy but you better calm down now !”
Body Language “You mongrel……... don’t push me too far !”
Body Language “Did you really do something as stupid as that what are you ???”
Body Language Which part of ….”the free kick is here”..don’t you understand
Body Language This is me smiling, I must be enjoying myself
Body Language “Thanks you got it right….. But I expect you to”
Body Language Now you’ve really pisssed me off
Body Language OK so what do you want me to do now?
Body language The Eyes ……. are the mirror of our soul
Body language…the eyes Maintain eye contact Staring can create tension Avert eyes occassionally Never look down Shiting eyes suggest deception Don’t furrow eyebrows
Body Language The head …. is a minefield if you understand body language
Body language …The head Tilting the head indicates warmth and interest Slow nods are reassuring Rapid nodding suggests impatience Touching parts of the head sends different signals Patting/playing with hair indicates a lack of confidence in your words
Body language A smile … is the shortest distance between two people
Body language … A smile The most powerful tool in body language Over 50 different types of smiles using 80 facial muscles A smile creates a warmth /bond with recipient Constant grinning is insincere Touching mouth/gnawing lip/faking a cough = insincerity
Body language The hands… Can take on a life of their own
Body language … The hands Fidgeting, is distracting It can also indicate annoyance or impatience Keep hands open and in view Pointing & clenched fists are threatening Touching is to be handled with care
Body language Posture… Walk tall and look the part
Body language..posture Erect posture looks confident Arms locked across chest reflects defensiveness or not open to ideas Retain height Shoulders need to be straight Look at your feet they too can make you look insecure
Body language Personal space.. ”invade my space and I turn off”
Body language..personal space Personal space is about a metre (arms length) for each person. Dominant reactions when space”invaded” –to flee –to turn off –to react aggressively