Essential Standard 2.00 Understand the nature of business. 1

Objective 2.04 Understand applications and issues of technology. 2

 Businesses use of technology  Concerns of using technology 3 Topics

Businesses use of technology 4

5 Applications of Technology by Businesses Computer Networks  computers linked in a school or business so users can share hardware, software, and data. Examples of computer networks:  Internet - Public network used most often for:  ing  Accessing the World Wide Web (WWW)  Intranet - Private network, primarily used to share information

Applications of Technology by Businesses continued 6 Artificial Intelligence (AI) is software that enables computers to reason learn and make decisions. Example: voice recognition software Computer-aided design (CAD) is used to create product styles and designs. Example: Design for a camera Expert systems are computer programs that help people solve technical problems including medical services, financial planning, and legal matters. Example: Automotive parts electronic catalogue

 E-commerce is conducting business transactions using the Internet or other technology.  Most common activities of E-Commerce: Providing product information Promoting a company Selling online Conducting market research Making payments Obtaining parts and supplies Tracking shipments 7 Applications of Technology by Businesses continued

Four basic models for E-commerce:  B2C: Business-to-Consumer Example: Lands’ End.com selling swimwear to expecting mothers  B2B: Business-to-Business Example: Staples.com ships office supplies to local hospitals  C2B: Consumer-to-Business Example: Customers completing on-line surveys in order to provide feedback to Dunkin’ Donuts  C2C: Consumer-to-Consumer Example: Customer buying electronics from other customers through eBay.com 8 Applications of Technology by Businesses continued

9 Management Information System (MIS) is an ordered system for processing and reporting information in an organization.  Four main components of a MIS: Gathering data Analyzing data Storing data Reporting results

Categories of information obtained from MIS:  Financial - Information for budgets and financial reports and statements  Production and inventory - Information for production summaries and supplies  Marketing and sales - Information to determine customer needs, economic conditions, and competitors action  Human resources - Information about employees’ salaries, benefits and evaluations 10 Applications of Technology by Businesses continued

11  Robotics activities involves mechanical devices programmed to do routine tasks, such as those seen on an assembly line in factories.  During telecommuting Workers use computers off-site to do a job, saving travel time and costs.

Concerns of using technology 12

13 Employment Trends  Shift in duties and skills needed in the workplace.  Companies have to retrain displaced workers.  Computer Literacy is the ability to enter, store, process, and retrieve information and it is vital Concerns of Using Technology

14 Computer Crimes A computer virus is a hidden program code in a system that can do damage to software or stored data.  How many people have encountered a computer virus?  Will someone tell how they removed the virus? Concerns of Using Technology continued

15 Concerns of Using Technology continued Computer Crimes continued  White-collar crime is an illegal act carried out by office or professional workers while at work including stealing money, information, or computer time through improper use of computer systems.  Piracy is stealing or illegally copying software packages or information.  How many people have access to software that has been copied to a CD by a personal contact?  Did that person commit an act of piracy?

16 Concerns of Using Technology continued Health Concerns Some possible health concerns for employees  Eyestrain and vision problems  Muscle tension and nerve damage  Carpal tunnel syndrome

Privacy Concerns Some concerns with privacy  Dishonest people have access to customer records.  Companies have changed which employees, as well as other people, that may have access to customer and employee records.  Identity theft is thieves obtaining information online about a person. 17 Concerns of Using Technology continued