Harvard Phone Primary Service Bundles* Harvard Phone Package User RequirementsSample Use CaseService Device TypeTentative Rate/Mo.* BasicPublic space or areas with very basic telephony needs. Speakerphone included. Open areas, hallways, small conference rooms, labs. Cisco 3905$ OfficeUsers with moderate to high telephony needs. Choice of desk phone and/or softphone client on multiple devices (iPad, laptop, smartphone). Desk phone option supports 4 directory #’s and GigE interface. Support for Single Number Reach (SNR) & BYOP. Faculty or staff office worker; mobile or international office worker; small conference rooms; BYOP Cisco 7841 and Jabber Soft client $ Office – Soft Phone Only Users who choose to forgo a desk phone and use the soft phone (jabber) client only. Available on multiple devices (laptop, ipad, smartphone). Staff or office worker with more mobile needs or non- traditional work styles, international or work at home user. Soft Client$ * There are other “specialized” service bundles to accommodate other use cases shown on the next slide ** Note: Call Center rates, separate from Harvard Phone, are under rate review ** Message Me service is also under review and will be applied as an assessment fee based on FTEs going forward Bundled ratesFY ‘17 Centrex RatesFY ‘ 20 Centrex Rates (reflects new COMA rates) Analog$27.86 $30.85 ISDN$53.59 $64.33 Legacy Centrex phone rates Harvard Phone

Harvard Phone Specialized Service Bundles Harvard Phone Package User RequirementsSample Use CaseService Device TypeTentative Rate /Mo.** Call CoverageAdministrator who manages and covers phone functions for many users in his/her department. One sidecar has support for up to 23 directory numbers. An additional sidecar expands to 41 numbers. Voic , SNR and soft phone are included. GigE desktop interface. Power brick recommended. Administrator covering and managing phone service for up to 41 other people. Cisco 8851 w/ sidecar(s)$ Conference RoomLarger conference rooms with interactive needs; high quality speaker phone and option for distributed microphones. Power brick recommended. Conference roomsCisco 8831$ Call Center (CIC), Elevator, alarm, panic button, postage meter, blue light, fax student lines, emergency, battery operated phones Services that are exempt from Harvard Phone service at this time. These may potentially shrink over time. These services will be re- evaluated at a future time. NoneThese service types will stay on analog legacy Centrex. ** Rates are still being reviewed and finalized Harvard Phone

3 Harvard Phone Set Costs Net new purchases (vendor prices negotiated for 3 years) Shipping costs not included 3905 $ 40 set purchase $ 16 optional power brick 7841 $ 146 set purchase $ 22 optional power brick $ 30 optional wall mount kit $ 238 set purchase $ 196 per optional expansion module $ 30 power brick (required) $ 558 set purchase $ 140 wired microphone kit $ 22 optional power brick