Realtor Safety Major Donovan Kenton St. Charles Police Department Office: 636-949-3345 Mobile: 314-713-5816.

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Presentation transcript:

Realtor Safety Major Donovan Kenton St. Charles Police Department Office: Mobile:

Work Place Violence ► Defined by ASIS as: “a broad range of behaviors falling along a spectrum that, due to their nature and/ or severity, significantly affect the workplace, generate a concern for personal safety, or result in physical injury or death.

Riskiest Jobs (per 100,00 workers) ► Police Officer ► Private Security Guards ► Taxi Drivers ► Prison Guards ► Bartenders ► Mental Health Professionals ► Gas Station Attendants

Risk Characteristics ► Contact with the public ► Delivery of passengers, goods, or services ► Having a mobile workplace such as a taxicab or police cruiser ► Working with unstable persons in health care, social services, or criminal justice settings ► Working alone or in small numbers ► Working late at night or during early morning hours ► Working in high-crime areas ► Guarding expensive goods ► Working where alcohol is served

Real Estate Agent Safety Tips ► Situational Awareness/ Be aware of surroundings ► Pay attention to exits ► Trust your instincts ► Avoid Complacency ► Dress for fight /flight

Real Estate Agent Safety Tips ► Be careful with Personal Information (Social Media/ Advertising of earnings) ► Verify Customer Information ► Enlist Coworkers when possible ► Announce Showings ► Scout locations ahead of time ► Keep Mobile Phone in hand ► Keep Client in sight

Procedural Issues ► Meet at Office (Public Place) ► Showing Itinerary (Shared Calendars) ► Prospect ID Form—name, address, vehicle information, driver’s license information, references ► Coded Distress Word: Armageddon? ► Use of Sources, Google, Mo Casenet (

Office Safety Action Plan

Agent Identification

Agent Itinerary

Prospect Identification

Legal Considerations ► OSHA: Employer owes a “general duty” to protect employees from “recognized hazards.

References ► ASIS (2005) Workplace Violence Prevention and Response Guidelines ► Rutgers University-Crime Prevention ► Bureau of Labor Statistics

Reality Check ► “A ship is safe in harbor, but that's not what ships are for.” ► ― William G.T. Shedd William G.T. SheddWilliam G.T. Shedd