On-line Shopping By Elizabeth Flood N

Contents O History of e-commerce O On-line shopping O Survey results

History of E-Commerce O Back in the late 1990’s saw the beginning of e- commerce O Many businesses started selling solely on-line O People were slow to shop on-line O Causing these on-line businesses to close down O But in recent times on-line purchases have become so popular O it has led to some traditional stores closing down such as HMV music store

Advantages of on-line shopping O Open 24 hours 365 days a year O More product choice O Able to search for the best price for an item O Can order from a computer, smart phone from anywhere

Disadvantages of on-line shopping O Can’t touch, feel, smell or try on before purchasing O Postage can be expensive O Uncertainty about delivery times O Item being different than described on-line

Survey results Gender Age Group

Reasons for shopping on-line O Availability. O Recommendations by other users O price and convenience O Popularity O Good advertising.

Items Purchased O clothes O garden shed O deck boards O equipment housing, trinkets, books O music

Amount Spent

References O. Checkout. Jun (2008), Vol. 34 Issue 6, p /4p. O Hofkin Daniel. Retail Trends for Pet Products. Wall Street Transcript 5/30/2011, Vol. 187 Issue 11, p2 O O Inks A.Scott, Mayo T. Donna (2002) Consumers Attitudes and Preferences Concerning Shopping on-line, Journal of Internet commerce O John M. Coulter and Thomas J. Vogel. (November 2004) Pets.com, Inc.: Assessing Financial Performance and Risks in the e-Commerce Industry issues in accounting education Vol. 19, No. 4 pp O Koehn, Daryl (2003) Journal of Business Ethics. Part 1, Vol. 43 Issue 1/2, p p. O Li, Zhan G., and Nurit Gery (2000), “E-tailing–for All Products?” Business Horizons 43:6 (Nov/Dec),