CCSAS V2 Impacts on Business and Legal Processes October 4, 2006

2 Introductions Implementation and Change Management Overview Business Process Analysis Approach Differences and Impacts to Legal and Business Processes Next Steps – Preparing for Change Management Agenda

3 Introductions Implementation and Change Management Overview Business Process Analysis Approach Differences and Impacts to Legal and Business Processes Next Steps – Preparing for Change Management Agenda

4 Implementation Team Overview Site Implementation Management Change Management User Training Data Conversion Hardware Software Site Setup/ On-Site Support Local Interfaces ECSS

5 Change Management Approach Business Process Analysis Assess how the implementation of CSE is going to impact the way the LCSA does business Prepare LCSA for the impacts of the new system Orientation Inform LCSA staff of the purpose and benefits of the CSE system Communicate business changes Provide opportunities for staff to be involved in implementation Outreach Inform external stakeholders and customers about CSE system impacts Change Management

6 Introductions Implementation and Change Management Overview Business Process Analysis Approach Differences and Impacts to Legal and Business Processes Next Steps – Preparing for Change Management Agenda

7 Business Process Analysis Approach

8 Introductions Implementation and Change Management Overview Business Process Analysis Approach Differences and Impacts to Legal and Business Processes Next Steps – Preparing for Change Management Agenda

9 CSE V2.1 Differences and Impacts Discussion of Selected Differences Between CASES/ARS and CSE and their Potential Impact on Business and Legal Processes

10 Introductions Implementation and Change Management Overview Business Process Analysis Approach Differences and Impacts to Legal and Business Processes Next Steps – Preparing for Change Management Agenda

11 Business Process Analysis Approach What you can do now to prepare for Change Management in your LCSA: Collect and review existing procedures documentation, including any supporting checklists or cheat sheets Collect existing LCSA-specific training materials Identify staff to participate on the Change Management Team Gather a list of the reports you use, including the frequency and reason they are generated

CCSAS V2 Impacts on Business and Legal Processes October 4, 2006