CHME National Student Conference 2008 Hosted by Centre for International Hospitality Management Research, Sheffield Hallam University Thursday 13th March 2008 Sheffield United Football Club Conference Centre

Conference Theme The 2012 Olympics; A hospitality perspective As we approach 2008 and the Beijing Olympic Games in the summer, this conference embraces the Olympic theme and investigates what the hospitality industry needs to do to fully participate in, and gain from, the spectacle that will be the 2012 London Olympic Games.

Venue Sheffield United Football Club Bramall Lane, Sheffield. S2 4SU The Marston and Millennium Suites located on the second floor of the venue on John Street, these two suites have spectacular panoramic views of the football pitch. Thursday 13th March 2008

Conference Itinerary - Overview 09:00Registration 09:30Keynote speakers The focus of these sessions is at the macro hospitality & tourism business environment for the UK – strategic issues 11:00Refreshments 11:15Workshops 12.45Lunch 13.45Keynote speakers & Workshop The focus of these sessions is at the micro hospitality business environment – implementation issues 15.15Refreshments 15.30Workshop 16.00Plenary & Next Conference 16.30Conference close

Morning Sessions 1 09:00Registration 09:30Conference welcomeRhiannon Billingsley, Pro-Vice Chancellor, Sheffield Hallam University 09:45Introduction to CHME & conference proceedings Stephen Ball, Chair, Council for Hospitality Management Education 10:00Keynote Speaker 1 "Olympic Gold" Donna Taylor, Head of Accommodation, for the London 2012 Organising Committee 10:30Keynote Speaker 2 "Winning Olympic Business" Robin Johnson, Senior Executive, 2012 Marketing, Visit Britain 11.00Refreshment Break

Morning Sessions 2 11:15Workshops Delegates to attend two workshops / debates. Each 30 minutes in duration Awaiting confirmation Development issues to be addressed by the hospitality industry Awaiting confirmation Complexities of project management Awaiting confirmation Capitalising on British tourism – the north : south divide Stadium tour 12:15“Hospitality Action” Supporting the industry Penny Moore, Chief Executive, Hospitality Action 12:45Lunch

Afternoon Sessions 1 13:45Keynote Speaker 3 "Serving 'the Games'' Awaiting confirmation 14:15Keynote Speaker 4 "Recruiting for 'the Games'' Awaiting confirmation 14:45Workshops Delegates to attend two workshops / debates. Each 30 minutes in duration Awaiting confirmation Managing the client Awaiting confirmation Managing the volunteer workforce Stadium tour 15:15Refreshment Break

Afternoon Sessions 2 15:30Workshops Delegates to attend two workshops / debates. Each 30 minutes in duration Awaiting confirmation Managing cultural diversity Awaiting confirmation Motivating the workforce Stadium tour 16:00PlenaryStephen Ball, Chair, Council for Hospitality Management Education 16.20Next Years ConferenceAndy Roberts, Head of Hospitality, University of Wales Institute, Cardiff 16:30End of Day

Pre-Conference Networking Vodka Revolution 2 Fitzwilliam Street Sheffield, S1 4DT Wednesday 12th March 2008 Private bar, starting at Greeted and welcomed by our organising students. Complimentary drink on arrival, Light meal provided.

Accommodation Special rates for accommodation have been negotiated. Note, the Accor Novotel, is the closest hotel to the university. Special rates for Sheffield Hallam University These special rates can be used for University business, visiting guests, members of staff, students and their friends and relatives. The rates are up to 33 per cent lower than the prices you would normally pay to stay at the hotels listed. How to book your accommodation 1.Contact the hotel of your choice by phone to check for availability. 2.Quote the booking reference to receive the special discount. 3.Confirm the booking by fax, credit card or in writing. See for further details.

Conference Costs The delegate costs include: –Pre-conference networking event –Admittance to conference –Refreshments –Lunch –Delegate pack –Stadium tour CHME MemberNon-Member Single Delegate£65£75 4 Students + 1 Tutor£290£325

Conference Benefits This conference has a lot to offer; insights into Government thinking behind the 2012 London Olympic Games business and social legacy, views from key industry associations and leading industry players, research data, not freely available. In addition, delegates will have pieced together the opportunities and development needs that will impact upon one of the foremost industries in the world not to mention the opportunity to network with other students and influential personalities.

How to Book Delegate numbers are limited to 140 places, so early bookings are recommended to prevent disappointment. CHME members have an exclusivity window until the 7th January 2008, when attendance will be opened up to non-members and other interested subject groups, such as tourism and events (and they are interested). Simply complete the booking form available at

The Student Organising Team Lucy Clayton Alison Turner Melissa Spanton Chloe Streatfeild Graeme Bryant Jessica Hood Joanne Doran Cameron Abbott

Find Out More Further details are available on Please note that the web page will be updated periodically. Robert Hayward Senior Lecturer Tel (direct line) Centre for International Hospitality Management Research Sheffield Hallam University, Room 7338, Stoddart Building Howard Street, Sheffield, S1 1WB