Welcome

 Henrietta TurnerManager, License Administration Colorado Parks & Wildlife (CPW) IPAWS Project Sponsor  Ken ThomSenior IT Project Manager Governor’s Office of Information Technology IPAWS Project Manager  Phyllis DeJaynesManager, Customer Service Colorado Parks & Wildlife (CPW) Subject Matter Expert, Customer Service

 Provide initial & ongoing IPAWS information  Distribute informational notices and background information  Distribute existing shared documentation and provide ongoing updates  Informational content included in regularly published (i.e. Agent Bulletins)  Hosting informational webinars  Today’s Technical Webinar  Second Technical Webinar – To be scheduled  POS system & IPAWS Application Quick View – July 11 th  Additional webinars as needed  Establish Communication Channels  Obtain agent key technical points of contact  Provide CPW key contact information to answer questions & provide information

 CPW  Provide initial and ongoing IPAWS communication  Establish communication channels with agents  Provide information and supporting documentation  Provide assistance where possible  Retail Agents  New agent agreement required  Ensure POS deployments are completed before Go Live Date of 12/6  Communication Partnership  Active Networks, LLC (IPAWS vendor)  Establish communication prior to go live  Shipment of POS equipment to current addresses  Provide phone support for installation & testing  Provide access to online training  Provide ongoing POS hardware and IPAWS application management & support  Provide all print stock and supplies

 Integrate Parks and Wildlife Products  High Level of Customer Service  Successful Partnership with Agents  Improved Operational Efficiency and Effectiveness  Improved Delivery of CPW Products & Services

 A modern web-based enterprise class system  One-stop shopping for Colorado Parks & Wildlife recreationists  Information gathered from the customer will be product driven  Personalized web user experience  Replace manual processes with automation  Consistent methods of business operations and customer processing across the State  Provide a standardized, secure POS system turn key solution which is deployed to all retail agents statewide.

 Owned & operated by Active Networks, LLC.  Web portal (cloud service) multitenant system & application  Performs all back end processing for product and customer management, sales transactions etc.  Consolidated “one stop shop” recreation services & products offering for customers  Consolidates legacy standalone systems (TLS, CRS, VRS) into a single system  Centralized management of all customer, product, sales transactions and information  Offers centralized internet based single sign on point for customers  Leverages standardized Point of Sale (POS) systems at remote agent locations  POS systems will be deployed to all agent and dealer locations  POS systems will support the sales of all CPW products  POS system connects to IPAWS system via an internet connection to manage all product sales transactions & customer information.  POS system completes product fulfillment with local printing of license products  Provides a Call Center for both customers and Agent Support Services

 Business Model & Processes  Vehicle Dealerships can remain as they are today. They do have the option to sell CPW products through the POS. Just send request via to  All CPW products will be managed & sold through POS system  No on hand serialized inventory  All license products will print to local printers  Centralized Product Inventory & sales tracking

Example of Licenses and Passes Available  Annual Fishing License  Annual Small Game License  Annual Fishing & Small Game Combination License  Over-the-Counter (OTC) Big Game License  Leftover Limited Big Game License  Annual Park Pass  Multiple Park Pass

 Hardware Components – Old TLS equipment

 Base Unit

 POS system requires local power and wired LAN connection that has access to the internet.  Local network connectivity, internet connectivity and related support is the responsibility of the agent.  Windows 2010 Enterprise Embedded (hardened) Operating System  POS system is a locked down, single use machine.  Browser based application where POS connects to AWO via web link and runs the Issuer Manager application off the AWO system.  POS operating system is installed on and runs from, a USB key locally attached to the POS.  USB key contains OS, back up images & various system troubleshooting & management tools.  LOGMEIN is the POS remote management tool used by the vendor, Active Networks. Supporting documentation will be sent out after webinar.  POS system provided by Active Networks and completely managed by Active Network’s support teams.  If Corporate security requires a security scan of the POS system’s operating system, please send the request in to our technical project manager at  Additional technical documentation will be ed with presentation documents to Technical Contact’s address.

 Active begins shipping POS systems 11/2016  Deployment Schedule and exact shipping dates are being developed  Site readiness checkpoint s begin 9/2016  IPAWS Project Go Live Date 12/6/16

 POS systems will replace existing TLS equipment for the sales of CPW products.  Potentially significant changes will be required to support the POS installation.  Major change in business model and processing which will require staff training time.  Additional information will be provided to the technical contact addresses on an ongoing basis.  For non technical contacts who wish to be added to distribution, please send request to  based “readiness checks” will be sent out to track site readiness and offer assistance to the degree possible.  Additional Upcoming Webinars will be scheduled as needed or requested, with webinar dates being ed to technical contacts.  Power point deck along with all existing documentation will be zipped up and sent to the Technical Contact addresses.  Any VRS Dealerships who want to sell CPW products, contact Henrietta Turner.

 Henrietta Turner IPAWS Application & business questions  Henrietta.  Kirk Teklits IPAWS POS system and business questions   Ken Thom IPAWS Project & POS technical questions 