Update on Together for Health and the Information Plan Chris Riley, DHSSC Strategy Chris Riley, DHSSC Strategy

What does TfH say? aim high - Wales measurably one of the best health systems aim high - Wales measurably one of the best health systems demonstrable, significant improvements demonstrable, significant improvements - over 5 years - through a coherent change process seven areas of action seven areas of action

seven areas of action +1 1)Improving health as well as treating sickness 2)One system for health 3)Hospitals for the 21st century as part of a well designed, fully integrated network of care. 4)Aiming at excellence everywhere 5)Absolute transparency on performance 6)A new partnership with the public 7)Making every penny count …………and always with our staff

1)Improving health as well as treating sickness* 4)Aiming at excellence everywhere* 2)One system for health* 3)Hospitals for the 21st century as part of a well designed, fully integrated network of care**. …and always with our staff* 7)Making every penny count* 5)Absolute transparency on performance* 6)A new partnership with the public*

TfH – follow-on strategies Our Healthy Future/Fairer Health Outcomes for All – 2010/11 Quality Delivery Plan - March 2012 Information Strategy - May 2012* Workforce and OD Framework - June 2012 Compact with the Public - August 2012* Financial Regime - November 2012

TfH – ‘A new partnership with the public’ a tool - this fosters better use of resources and better outcomes a tool - this fosters better use of resources and better outcomes an obligation - we deny the public choice, though they pay an obligation - we deny the public choice, though they pay for the government and NHS, it means a shift to real, grown up engagement for the government and NHS, it means a shift to real, grown up engagement

TfH – ‘Absolute transparency on performance’ it fosters excellence and accountability it fosters excellence and accountability it must address service availability, service quality and an individual’s own care circumstances, overall health, clinical outcomes, and patient safety and satisfaction it must address service availability, service quality and an individual’s own care circumstances, overall health, clinical outcomes, and patient safety and satisfaction

‘The People’s NHS - Towards making a Compact with the Public’ How together we can better help you stay healthy How you can be more involved in your treatment – with better results How together we can design your services better How together we can ensure services are better run How together we can make the NHS better This document is an invitation to you to join in discussion about what that ‘compact’ should say……… Together we can create something our neighbours and the world will envy.

‘Your health – your information’ ‘Your health – your information’ ‘How can I get and stay healthy?’ ‘What services can I expect and how can I access them? ‘How can I be more involved in my health and treatment?’ ‘What are the plans of the Government and the NHS?’ ‘How good are the services I use? What do they feel like to people using them?’ ‘How can I help ensuring services are better designed and better run?’ ‘How can I be sure that the NHS will handle my personal information confidentially and securely?’ I want people easily to be able to find and use information to change their own lives and prospects and to work better with their NHS nationally and locally……………

Possible actions By xxx a………..one clear reliable authoritative regularly updated source of health advice for Wales. The WG will target health improvement campaigns on smoking, etc Over the coming years the WG and NHS will …..shared decision making …the WG with the NHS will design the next stage in developing self care… Over the next year the Government will issue plans for xxxx services By xxxxxx 2012 we will have developed a method of showing how health and services in Wales compare with a group of similar regions and countries Progress on the major services will be reported annually beginning in xxxxxx, including where possible international comparisons Each NHS body will issues an annual quality statement beginning in xxxxxx By xxxxxx 2012 Wales will start issuing a quarterly report on the financial performance of the NHS The NHS will issue for consultation during 2012 plans for the future of local services…. The WG will by 1st September publish a national scheme for monitoring patient experience. The WG will by June 2012 agree with the NHS standards for making it easy for the public to access local websites. By xxxxxxxxxxxxx a single ‘portal’ - Your health in Wales - and new and revised content will be created to make it much easier to get the overview By xxxxxxxxxxxxx WG will……. social media…….

TfH - How do we make it stick? the Government will ask patients about the services they receive and publish the answers the Government will ask patients about the services they receive and publish the answers a new information service will be established showing how Wales is doing a new information service will be established showing how Wales is doing the Minister will report every six months on progress the Minister will report every six months on progress each year there will be a report on all major services, such as stroke or cancer services each year there will be a report on all major services, such as stroke or cancer services