Welcome to Logistics: An Overview 1

Course Purpose  Provide an overview about how the Logistics group supports an American Red Cross disaster relief operation (DRO). 2

Learning Objectives  Explain how the Logistics group supports a disaster relief operation (DRO).  Describe how each of the activities functions within the Logistics group.  Explain how the Logistics group relates to the other groups and activities within Disaster Services.  Identify the skills, abilities and knowledge needed by disaster responders conducting the Logistics activities.  Identify how you might become involved in the Logistics group. 3

Let’s Get Acquainted  Tell us:  Your name and where you are from.  If you have been on a disaster operation.  If so, what did you observe Logistics workers doing?  If not, what you think Logistics workers might do on an operation? 4

The Logistics Group Logistics Activities 1. Facilities 2. Transportation 3. Supply 4. Procurement 5. Warehousing 6. In-Kind Donations (IKD) 7. Life Safety & Asset Protection (LSAP) 5

Group/Activity/Position Chart 6

Responsibilities of Logistics at the Red Cross The responsibilities of the Logistics group are to provide transportation, facilities, supplies, equipment, and technical support on a DRO, and to ensure the safety and security to all activities so that workers can focus on service delivery. 7

Logistics Values  Think safety first  Be timely, reliable, and accountable  Use resources wisely  Work as a team  Anticipate and meet customer needs 8

Facilities 9

Types Of Facilities  Shelters  Kitchens and feeding sites  Service delivery sites  Emergency aid stations  DRO headquarters  Warehouses 10

Facilities When responding to a disaster, Disaster Services uses facilities on a temporary basis for service delivery, operation administration and storage. With few exceptions, the Red Cross does not own these facilities.

12 Acquire by: Donation Renting Inspect for: Electrical & Tech Capability Security & Assets Equip In partnership with occupying group/activity Facilities

Acquiring Facilities Sources of information:  Chapter disaster Plans  Chambers of Commerce  Faith-based and other partners  Commercial realtors  Red Cross board members and workers 13

Shelters Requirements:  Sleeping area  Toilets  Showers  Food delivery and service areas 14

Additional Shelter Requirements  Private area for mothers with infants  Private areas for discussions with caseworkers, health and mental health workers  Storage area for blankets, cots, etc.  Adequate parking for clients and staff  Accessible to people with functional and access needs 15

Kitchens and Fixed Feeding Sites 16

Kitchen Requirements An indoor or outdoor location where food will be prepared Space for:  Food production  Dry storage  Refrigerated storage  Parking and loading  Cleaning food containers (Cambros)  Trailers and refrigerated trucks 17

Fixed Feeding Site Requirements An indoor or outdoor location where clients and workers can be fed Space for:  Client and staff parking  Dry storage  Refrigeration and ice storage  Dumpsters  Tables, chairs  Fans and tents 18

Service Delivery Sites 19

Service Delivery Sites Requirements An indoor or outdoor location where clients can receive Red Cross services Space for:  Caseworkers to meet with families  Private areas for health and mental health services  Client waiting area and play area for children  Parking for clients, workers and partners 20

Additional Site Requirements  Adequate lighting  An accessible area to distribute cleanup kits and other supplies  Tables and chairs  An area to provide snacks to clients  Separate client toilet facilities, if possible  Area for disaster workers to take breaks 21

Emergency Aid Stations  Safe location close to the damaged area  Removed from vehicular traffic  Visible 22

DRO Headquarters  Work space for dozens of workers  Area for orientation and training  Parking for disaster workers  Meeting space 23

Warehouses  Accessible to major highways  Loading docks for shipping and receiving  Office space and work areas  Material handling equipment 24

Workers in Facilities 1. What skills and abilities do workers in the Facilities activity need to successfully complete their tasks? 2. What knowledge would be helpful to do this type of work? 25

TRANSPORTATION 26 Emergency Response Vehicle

Transportation Responsibilities  Track rented, loaned and donated vehicles  Maintain and track national vehicles  Arrange courier, mail and shuttle services  Record and report all vehicle accidents  Complete daily reports of vehicle counts and associated costs 27

National Vehicles  Emergency Response Vehicles (ERVs)  Mobile kitchens  Feeding and shelter support trailers  Drop trailers  Tractors 28

Courier Service Red Cross couriers:  Make daily runs to service delivery sites, kitchens, shelters and affected chapters.  Deliver supplies and mail.  Transport workers to and from airports and work sites. 29

Workers in Transportation 1. What skills and abilities do workers in the Transportation activity need to successfully complete their tasks? 2. What knowledge would be helpful to do this type of work? 30

Supply  Supply is the gatekeeper of the requisition process.  Supply is responsible for the Disaster Requisition, Form  Form 6409, is used to request and track all items or services (expendable and non-expendable) that are:  purchased  rented  leased  loaned  donated 31

Disaster Requisition Form  Three way match: 1. Approval signatures 2. Signed receipt 3. Invoice

33 Supply Procurement In-Kind Donations Warehouse Nat’l Headquarters 6409

Procurement  Obtains and replenishes supplies  Acquires services  Retrieves supplies  Returns items after the disaster 34

Supply and Procurement Workers 1. What skills and abilities do workers in the Supply and Procurement activities need to successfully complete their tasks? 2. What knowledge would be helpful to do this type of work? 35

Warehousing  Warehouses are short-term, pass- through storage areas for DRO supplies.  Inventory control is a priority. 36

Workers in Warehousing 1. What skills and abilities do workers in the Warehousing activity need to successfully complete their tasks? 2. What knowledge would be helpful to do this type of work? 37

In-Kind Donations Works with national contracts, partners and various companies to obtain donations of goods that are needed and can be received in a timely manner. Manages offers from companies that want to donate items for clients to use. 38

Life Safety & Asset Protection (LSAP)  Responsible for safety of all Red Cross material and human assets.  Identifies physical security  Acts as the liaison with local, state and federal law enforcement. 39

Logistics Group Activity 1. Read the scenario on page 8 in your guide. 2. In your group, discuss and answer the question(s) you were assigned on page Select a spokesperson to report out to the group. 4. Preparation time: 10 minutes 40

Scenario Questions 1. What kinds of supplies, equipment and services will Logistics need to provide to set up and operate the shelter? What items might be available at the chapter? 2. What types of vehicles will be needed to support the response? How might they be procured? 3. Hot meals and sandwiches will be provided by a caterer for lunches and dinners at the shelter. What other food, drink, and supply items will be needed to support the feeding at the shelter? How might they be procured? 41

Scenario Question (cont.) 4. A request was made for a Red Cross canteen with drinks and snacks for three days. What will Logistics need to do to support the request? Who determines the quantities? 5. Based on the scenario, what services will Logistics need to provide when the shelter closes and people are returning to their apartments? 42

Logistics Review  Who are the clients of the Logistics group?  What questions do you have about the various Logistics activities?  Facilities  Transportation  Supply  Procurement  Warehousing  In-Kind Donations  Life Safety & Asset Protection 43

Key Points to Remember About Logistics  Logistics has the major role in acquiring, tracking and returning of all equipment and supplies needed on a disaster operation.  Logistics is responsible for being a good steward of the donated dollar.  Logistics is responsible for keeping an accurate record of goods and services for the operation. 44