The Care and Feeding of Library Student Assistants Curriculum Materials Center Interest Group Spring Workshop May 18, 2007

Managers Council Collection Services Technical Assistant 1-3 students Collection Services Technical Assistant 1-3 students Curriculum Materials Center Librarian 6-8 students Curriculum Materials Center Librarian 6-8 students Audio-Visual Services Manager 14 students Audio-Visual Services Manager 14 students Circulation Services Manager students Circulation Services Manager students Library Office Manager Library Office Manager Total Total Student Assistants

The Care of Library Student Assistants The Centennial Library’s Awards Plan

Pay scale Pay scale Service-based awards Service-based awards Graduation gift Graduation gift Top Scholar Award Top Scholar Award SOAR Award SOAR Award

Pay Scale Beginning rate of $6.85 per hour Beginning rate of $6.85 per hour $.25 per hour raise for each two semesters worked $.25 per hour raise for each two semesters worked Circulation Desk Shift Leaders receive an additional $.50 per hour and Student Supervisors in other areas receive an additional $.25 per hour Circulation Desk Shift Leaders receive an additional $.50 per hour and Student Supervisors in other areas receive an additional $.25 per hour

Awards Plan Two semesters of work Two semesters of work

Awards Plan Two semesters of work Two semesters of work Four semesters of work Four semesters of work

Awards Plan Two semesters of work Two semesters of work Four semesters of work Four semesters of work Six semesters of work Six semesters of work

Awards Plan Two semesters of work Two semesters of work Four semesters of work Four semesters of work Six semesters of work Six semesters of work Eight semesters of work Eight semesters of work

Awards Plan Two semesters of work Two semesters of work Four semesters of work Four semesters of work Six semesters of work Six semesters of work Eight semesters of work Eight semesters of work Graduation (regardless of number of semesters worked) Graduation (regardless of number of semesters worked)

Top Scholar Award Senior with the highest grade point average Senior with the highest grade point average Engraved Bible Engraved Bible Book with engraved nameplate in recipient’s major added to collection in honor of the recipient Book with engraved nameplate in recipient’s major added to collection in honor of the recipient

SOAR Award Student Outstanding Achievement Recognition Award Student Outstanding Achievement Recognition Award Name on permanent plaque displayed in library Name on permanent plaque displayed in library Engraved soaring eagle statuette Engraved soaring eagle statuette

SOAR Award

The Feeding of Library Student Assistants Culinary Thanks

Fall Student Assistant Retreat Friday before the start of the semester Friday before the start of the semester All day All day Morning general meetings (three-year cycle of programs) Morning general meetings (three-year cycle of programs) Afternoon departmental meetings Afternoon departmental meetings Library pays for or provides all meals prior to start of the meal contract Library pays for or provides all meals prior to start of the meal contract Library arranges for early move-in Library arranges for early move-in

Breakfast Provided by library staff Provided by library staff Sign-up list (help and food) posted for two weeks Sign-up list (help and food) posted for two weeks Library staff who are not managers do most of the set-up and clean-up Library staff who are not managers do most of the set-up and clean-up

Breakfast

Update and Devotions by Library Director

Morning Sessions Three-year cycle of programs DiSC testing and training DiSC testing and training Marketing professor discusses customer service quality Marketing professor discusses customer service quality Varies Varies

Address by the President

Library Squares

Catered Lunch

Afternoon Sessions Meet in departments for training, updates, scheduling, etc. Introduce Student Assistants to entire library staff

Fall Cookout Early October Early October 7:30-10:00 on a Sunday evening 7:30-10:00 on a Sunday evening Home of one of the librarians Home of one of the librarians Transportation arranged if needed Transportation arranged if needed Food provided by library staff Food provided by library staff Set-up and clean-up done by library staff Set-up and clean-up done by library staff Library Student Assistants, Computer Lab Assistants, and Language Lab Assistants Library Student Assistants, Computer Lab Assistants, and Language Lab Assistants Library faculty and staff and families Library faculty and staff and families

Fall Cookout

Christmas Goody Bags Provided by library staff and faculty – both purchased and home-made items Provided by library staff and faculty – both purchased and home-made items Sign-up list posted for two weeks Sign-up list posted for two weeks Assembled on Monday of last week of semester Assembled on Monday of last week of semester Distributed by Managers Distributed by Managers Library Student Assistants, Language Lab Assistants, Computer Lab Assistants, UPS driver, OhioLINK driver, university mailman (60 bags in 2005) Library Student Assistants, Language Lab Assistants, Computer Lab Assistants, UPS driver, OhioLINK driver, university mailman (60 bags in 2005)

Christmas Goody Bags

Spring Appreciation Banquet All library faculty and staff and spouses All library faculty and staff and spouses All Library Student Assistants All Library Student Assistants All Language Lab and Computer Lab Assistants All Language Lab and Computer Lab Assistants Scholarship recipients (not necessarily library employees) Scholarship recipients (not necessarily library employees) Special guests Special guests

Hiring and Training of Student Assistants Hiring Process

Library Student Assistant Employment Approval Form ApplicationInterview Interview Evaluation References

Training Process Introductory tour with CMC librarian to meet faculty and staff Training in CMC with the Student Supervisor On-the-job training with current Student Assistants Dewey Easy About ten hours

Evaluation Process One-month evaluation Annual evaluations

Recommended Books Sweetman, Kimberly Burke. Managing Student Assistants. Neal-Schuman, Sweetman, Kimberly Burke. Managing Student Assistants. Neal-Schuman, Kathman, Michael D. Managing Student Employees in College Libraries. ACRL, Kathman, Michael D. Managing Student Employees in College Libraries. ACRL, 2006.