July 27, Brain Works Consulting, LLC 1

 Conceptual discussion of issues associated with the PMO  Your voice to discuss the issues you are facing today Brain Works Consulting 2

 Kim Brain, PMP  Brain Works Consulting, LLC  Independent project manager Brain Works Consulting 3

 PMO Life Cycle  Issues  PMO Roles  support  strategic or enterprise Brain Works Consulting 4

 Formation  Promotion  Foundation  Development & delivery  Transformation Brain Works Consulting 5

 Role  Sponsorship  Reporting relationship  Structure  Functions Brain Works Consulting 6

 Objective - Process Efficiencies  measured by speed, cost and accuracy.  Role  establish repeatable, integrated PM processes;  provides standard methods, tools, templates;  support individual projects to a successful finish;  Support PM role Brain Works Consulting 7

 Objective - Process Effectiveness  measured by impact of process improvements on the performance of the organization or unit.  Role  ensure strategic alignment of project portfolio and individual projects;  ensures and strengthens the business cases of individual projects;  provides hands-on benefits management of entire portfolio and projects in it;  assesses impact of business environment on active projects Brain Works Consulting 8

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 Misaligned expectations  Resolution strategies  Charter Goals, objectives, purpose Value add service  PMO assessment  PM maturity assessment  communication Brain Works Consulting 10

 Lack of executive support/buy in  Resolution strategies  Get a sponsor  Obtain authority from executive level Establish steering committee Draft charter and sign it  Deliver  Communicate improvement/successes Brain Works Consulting 11

 Internal “sales” of the PMO  Promote PMO value and function Brain Works Consulting 12

 Lack of stakeholder engagement  Resolution strategies  engagement model  outreach  sell the return on investment  public relations Brain Works Consulting 13

 Projects are resistant to change or accepting a standard PM methodology  Resolution strategies  change interventions  outreach to project teams  survey Brain Works Consulting 14

 Lack of executive buy-in and support  Resolution strategies  align selling points with PMO functions provided  regularly meet with executives  survey Brain Works Consulting 15

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 Policies and Practices  Methods Brain Works Consulting 17

 Processes in place, but no one follows them  Resolution strategies  Governance  education/awareness Brain Works Consulting 18

 Procedures and standards are viewed as an unnecessary burden to projects  Resolution strategies  stakeholder engagement  update procedures/policies on a continuous basis Brain Works Consulting 19

 Execution  services  repository  Templates, examples  training  Controlling  scope management Brain Works Consulting 20

 PMO staff lacks project management experience  Resolution Strategies  team up PMO staff with a seasoned project manager in the field  apprenticeship – PMO staff assigned to project as PM assistant Brain Works Consulting 21

 Project managers lack project management experience  Resolution strategies  training  certification requirements  outreach Brain Works Consulting 22

 Lack of staff to conduct PMO work  Resolution strategies  projects complete monthly status  obtain best practices from projects  contract  scope management Brain Works Consulting 23

 The search for appropriate “templates” takes an inordinate amount of the project’s available effort  Resolution Strategies  document management plan  librarian for management of best practice templates/information Brain Works Consulting 24

 Inconsistency in deliverable templates and examples  Resolution strategies  cover all PM phases  template – headers/footers; heading formatting in place; sentence or two for each section  librarian Brain Works Consulting 25

 Improve PMO Operation  long term plan to improve PM capability  value add service  changes in organizational needs Brain Works Consulting 26

 Five progressive, successive stages of the PMO capability and development 1. Project oversight and reporting 2. Program oversight and reporting 3. PM core competency development 4. Ensure business interests are addressed in project environment 5. Center of excellence Brain Works Consulting 27

 Projects are not delivering results  Resolution strategies  change interventions  collect and analyze project performance metrics  recruit and hire experienced and certified project management resources  repository of project measurement Brain Works Consulting 28

 How does the support PMO become the Strategic PMO?  Resolution strategies  deliver  demonstrate value of project management and the PMO to the organization  evolve Brain Works Consulting 29

 An Inefficient Management System.  Resolution strategies Brain Works Consulting 30

 Organizational transformation  Establishing PMO is a project itself  issues/risks Brain Works Consulting 31

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