LEEDS CITY REGION GROWTH SERVICE BIS GROWTH HUB SHOWCASE EVENT MELISSA LIBURD PATRICK ROBERTSON PAT COFFEY MAY 2016.

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Presentation transcript:

LEEDS CITY REGION GROWTH SERVICE BIS GROWTH HUB SHOWCASE EVENT MELISSA LIBURD PATRICK ROBERTSON PAT COFFEY MAY 2016

AGENDA The growth hub model Partnership working Lessons learned including the importance of ‘local’ Experience of an SME Growth Manager - client engagement and working with target businesses)

WHO ARE WE? 119k businesses in Leeds City Region Largest business base outside of the South East Hub & spoke model (LEP & LAs) Brought together under LEP brand Service launched in July 2015 Website and telephone gateway 13 SME Growth Managers No wrong door policy for businesses SMEs (up to 250 employees) LEP business support products

LEP SME SUPPORT OFFER Capital grants £ k, Finpoint, capital loans Skills service – training advice and up to £50k, and apprenticeship hubs and support Superfast broadband vouchers and business support Peer-to-peer export network NOW FUTURE SME Innovation, Enterprise leadership and management, Access to Finance with Yorkshire LEPs, Growth Enterprise Resource efficiency audits and grants

PARTNERSHIP WORKING Local Authority reviews National Business Support Helpline Monthly SME Growth Manager meetings Bi-annual wider network events Toolkit for partners Marketing support/building the brand

RECOMMENDATIONS & PRIORITIES Be more proactive with helpline and LEP data to target businesses More focused targeting of businesses not engaged with public sector business support Need to effectively track referrals to key delivery organisations We’re developing more personalised content using new e-marketing software to target businesses The model works - businesses value the service Strong partnerships with local authority partners ‘Local’ really important

CASE STUDY – HORIZON PLATFORMS Skills service Apprenticeship Hub Brokered in JCP WMDC Bondholders scheme

CASE STUDY – LPA EXCIL ELECTRONICS Capital grant application ready to go 20 new staff with average salary of £30k UKTI introduction brokered Electronics graduate placement Expect to double staff and turnover in next 2 years

CASE STUDY – ERIC RICHMOND Environmental Health advice on hygiene, layout Client invest £80k in new machinery Apprentices recruited and workforce upskilled Year 1 turnover has increased, and again in year 2 SME Business Finalist of the Year Wakefield District

LESSONS LEARNED But there are gaps in business support: Start-ups Closure of Business Growth Service MAS Business planning Digital / technology Need to do more to reach unengaged businesses: Tracking the impact of referrals CRM system Private sector referrals

QUESTIONS number not a F Any Questions? umber?

LEP KEY CONTACTS Melissa Liburd, Project Manager Tel: Henry Rigg, Programme Manager (Business Support Lead) Tel: LEP Growth Service Tel: (Lauren Thomas and Jon Vickers)

THANK YOU KEEP IN TOUCH: