DID YOU KNOW? 65% OF NEW BUSINESS COMES FROM REFERRALS OF CONSUMERS ARE WILLING TO REFER AFTER A POSITIVE EXPERIENCE 83 % 29 % ACTUALLY DO OFFERING A.

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Presentation transcript:

DID YOU KNOW? 65% OF NEW BUSINESS COMES FROM REFERRALS OF CONSUMERS ARE WILLING TO REFER AFTER A POSITIVE EXPERIENCE 83 % 29 % ACTUALLY DO OFFERING A REWARD ONLY INCREASES REFERRAL LIKELIHOOD CONSUMERS TRUST REFERRALS …………………….… …………………………………………………………………………………………………………………………………..………………….... ……………………………………………………………………………………………………………………………………..………………....

DID YOU KNOW? CONSUMERS TRUST REFERRALS 92% OF PEOPLE TRUST REFERRALS FROM PEOPLE THEY KNOW 77% WHO SHOULD HAVE A REFERRAL PROGRAM?.. ………….…… 77% OF CONSUMERS ARE MORE LIKELY TO BUY A PRODUCT WHEN LEARNED THROUGH FRIENDS AND FAMILY ………………………………………………….… REFERRALS ARE GREAT CUSTOMERS THE LIFETIME VALUE OF A NEW REFERRAL CUSTOMER IS 16 % HIGHER

WHAT MAKES US DIFFERENT ……………………………………..… WHO SHOULD HAVE A REFERRAL PROGRAM? AUTOMOTIVE DEALERSHIPS SERVICE COMPANIES DENTISTSLAWYERS GYMS AND HEALTH CLUBS SPECIALTY STORES RESTAURANTS TRAVEL AGENCIES HOTELS ………………………………………………….… WHAT IS REFERRAL MARKETING? REFERRAL MARKETING IS A METHOD OF PROMOTING PRODUCTS OR SERVICES TO NEW CUSTOMERS THROUGH REFERRALS, USUALLY WORD OF MOUTH OUR SPECIALTY

CUSTOM CO-BRANDED VISA ……………………………….…..…… WHAT MAKES US DIFFERENT? SALES PEOPLE AND COMPANIES ALIKE NEED A REASON TO ASK FOR A REFERRAL AND A TOOL FOR DOING IT COMPANIES HAVE BUILT OUT WEBSITES AND APPS, BUT MOST DON’T HAVE A PROGRAM OR PLAN ………….…….… WE GIVE YOU BOTH OUR GAME CHANGER……….... WE START WITH A RELOADABLE PREPAID VISA CARD CO-BRANDED TO YOUR COMPANY THIS ADDS VALIDITY TO YOUR PROGRAM AND GIVES YOU A TOOL TO ASK FOR A REFERRAL

CUSTOM CO-BRANDED VISA CARD CUSTOM MOBILE APP/LANDING PAGE INCLUDED…………….. FORGET ABOUT SENDING CHECKS, WE’VE TURNED IT INTO AN ARTFORM MORE THAN ONE REFERRAL? DON’T WORRY, THE CARDS RELOADABLE ALL OF OUR VISA CARDS COME IN A CUSTOM CARRIER WITH A PERSONAL MESSAGE FROM YOU PERONALLY WRITE YOUR CUSTOMER A MESSAGE THANKING THEM FOR THEIR BUSINESS

CUSTOM MOBILE APP AND LANDING PAGE MOBILE APP CONTINUED…………………………………...…………….. CUSTOM MOBILE APP FOR THE APP STORE AND GOOGLE PLAY CUSTOMIZE YOUR APP TO FIT YOUR COMPANIES NEEDS. SEE NEXT PAGE. ………….…….………………………………….. WE MAKE SUBMITTING REFERRALS EASY AND PAINLESS WITH A CUSTOM LANDING PAGE FOR YOUR COMPANY THE LANDING PAGE INCLUDES A CUSTOM URL OF YOUR CHOOSING: REFERYOURCOMPANY.COM PAGE INCLUDES REFERRAL RULES AND A DROP DOWN OF YOUR SALES PEOPLE

MOBILE APP FEATURES CUSTOMER DATABASE……….……………………………...…………….. AVAILABLE ON: REFERRAL PAGE: CUSTOMERS CAN SUBMIT REFERRALS AT A TOUCH OF A BUTTON SERVICE PAGE: SCHEDULE SERVICE, VISIT, ROOM, APPOINTMENT ETC BUILT-IN CAMERA: SNAP A PHOTO OF YOUR CUSTOMER AND SHARE IT ON SOCIAL MEDIA SOCIAL MEDIA: CUSTOMERS CAN VISIT COMPABIES FACEBOOK AND TWITTER PAGE QR CODE SCANNER: ALOWS CUSTOMER TO SCAN DEALS AND INFORMATION TAP TO CUSTOMERS CAN ASK QUESTION OR JUST STAY IN TOUCH SPECIALS PAGE: GIVE YOU CUSTOMER A REASON TO REFER THEIR FRIENDS AND FAMILY OTHER OPTIONS: TAP TO CALL, PRODUCT DIRECTORY, CUSTOMER TESTIMONIAL PAGE, FAN WALL, GOOGLE CALANDER, EVENTS PAGE AND MUCH MORE!

CUSTOMER DATABASE WHO SHOULD YOU GIVE CARDS TO?..…………………...…………….. WE GIVE YOU ACCESS TO OUR DATABASE, DESIGNED EXCLUSIVELY FOR OUR PROGRAM THE DATABASE INCLUDES TOOLS TO ENSURE YOUR PROGRAM IS RUNNING EFFECTIVELY AND EFFICIENTLY ADD AND DELETE CUSTOMER INFORMATION FEATURES PAY CUSTOMER (LOAD CARD) CHOOSE AMOUNT TO BE PAID OUT TRACK SALES LEADS REPORTING OF CARDS LOADED AND REGISTERED CONFIRMATION S TO CUSTOMERS

WHO SHOULD YOU GIVE CARDS TO? MARKETING YOUR PROGRAM……...…………………...…………….. EVERYONE! OF COURSE THE DECISION IS YOURS, BUT WHY MISS OUT ON A REFERRAL? WE GIVE YOU TWO OPTIONS DIRECT MAILPOINT OF SALE …………………………………….. WE HAVE THE CAPABILTY TO SEND ALL OF YOUR SOLD CUSTOMERS A CARD EACH WEEK. WE ALERT CUSTOMERS WHEN THE CARD IS COMING ALONG WITH THE SALESPERSON WHO SOLD THEM. GIVE THE CARD TO YOUR CUSTOMER RIGHT WHEN YOU SELL THEM AND EXPLAIN ALL THE GREAT FEATURES OF THE PROGRAM AND HOW IT WORKS

MARKETING MATERIALS INCLUDED ………………………… ….. FACEBOOK POSTS TABLE TOPS HANGTAGS LINK ON WEBSITE

MARKETING DOLLARS BY ALLOCATION IN 2012 INTERNET OTHER 9.6% $38,841 $621 PER LEAD TELEVISION NEWSPAPER RADIO DIRECT MAIL 26.5% 15.9% 16.9% 20.2% 10.8% Average dollars spent on marketing by New-Car Dealerships in (NADA 2012 Report)