3/4/20161 Barbara Palmer APD Director Rick Scott Governor Client Data Management System (CDMS)

CDMS 3/4/20162 A new exciting APD data management system for connecting APD consumers and providers who deliver the services Will include all APD consumers

CDMS 3/4/20163 Ensures consumers access to information Families can better direct services Empowers consumers to make the best decisions for services

CDMS 3/4/20164 Increase capability for: Self-Direction Self-Determination Person-Centered Planning and Choice

CDMS 3/4/20165 Increase provider capability to manage services Dramatically reduce the need for paper records Significant reduction of potential fraud

CDMS 3/4/20166 Ensures services are being delivered at the right place and right time Provides validation of service delivery Consumer and provider information will be more convenient and accessible

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Empowers Consumers 3/4/20168 Consumer/Caregiver Portal Consumers and their designated caregivers can be provided with role- based access to their own record in CDMS through a secure login.

Empowers Consumers 3/4/20169 Consumer and Caregiver Portal Consumers and/or Legal Representatives will use the Consumer Portal to view their current Plan, Authorizations, and Services.

Empowers Consumers 3/4/ To communicate with their Care Team, and complete online forms such as Consumer Satisfaction Surveys. Visibility of consumers’ information, which is now captured mostly on paper.

Empowers Consumers 3/4/ Strength-based support plan Person-centered support plan to capture the plan for services and goals for the future Visibility of Waiver Support Coordinator notes

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For Providers 3/4/ CDMS captures information about Providers, Provider Services, and Service Rates Includes licensing and certification of Providers, information needed for credentialing

For Providers 3/4/ Provider Portal, secure role-based access to: o View Authorizations, enter claims, and o View selected portions of the Consumer record for Consumers assigned to them.

For Providers 3/4/ Add Notes to the Consumer record, Communicate with the Consumer’s Care Plan, Complete online forms such as Plan reviews or Plans of Remediation

For Providers 3/4/ A place where the provider community will enter documentation of services rendered Implementation plans All daily, weekly, monthly, and quarterly provider reports and notes will be available online

For Providers 3/4/ A place were providers view their approved service authorizations A place where providers will bill for their waiver services

For Providers 3/4/ A place were individuals and companies can apply online to become paid providers A place for current providers to request expansion of services

Computer Requirements 3/4/ Harmony Certified System Requirements Operating System: Windows 7 / Windows 8.1 Browser: Certified: Internet Explorer 9, Internet Explorer 10, and Internet Explorer 11 Note: If using Harmony versions or later, Internet Explorer Compatibility View settings should be disabled. For versions prior to 8.1.1, Internet Explorer Compatibility View is required. Processor: 2.0 GHZ processor or better RAM: 2 GB (minimum) 4 GB (recommended) Screen Resolution Minimum: 1024x768 (1280x1024 is ideal) Internet Access:* Kbps (kilobytes per second recommended for each concurrent user) Maximum Latency 100ms or less Microsoft Certified: Microsoft Office 2003, InfoPath 2003 and 2007 Supported: Microsoft Office 2007 and 2010, InfoPath 2010 *Harmony does not support dial-up access

For APD 3/4/ All consumer central records of information readily accessible to APD staff Efficient and streamlined workflow and process improvement for APD staff

For APD 3/4/ Increased efficiency of communications by having all consumer information available and centralized Compliance and accuracy with quality reviews

For APD 3/4/ Compliance and accuracy with reporting to the Centers for Medicare and Medicaid Services (CMS) without relying on manual collection of data and paper reports

For APD 3/4/ Delmarva will be able to view consumer and provider records prior to onsite visits reducing time on paperwork and more time for quality interviews

For APD 3/4/ Ability for the agency to capture trends, assess success and monitor issues electronically

Implementation 3/4/201625

Implementation 3/4/ Training and implementation will begin: 2017 Project ends: 2018

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Contact Us 6/10/ APD State Office Agency for Persons with Disabilities 4030 Esplanade Way, Suite 380 Tallahassee, FL Phone: (850) Toll-Free: APD-CARES ( ) Fax: (850)

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