Procrastination HCID Assignment 1 – Need Finding 陳定楷 曾大祐 Ericka Valladares Natalia Beneitez Min-Hung Chiang

Problem Domain: Procrastination

Need Finding Methodology Procrastinators / Target Market Employed Full-Time Students

Need Finding Methodology Diversity of Backgrounds and Nationalities Work and study situation Mixture of those in our personal network and random strangers Extreme and non- extreme Procrastinators

Interview Questions Basic Info (Age, Education, Working) Daily Habits Hours Spent on Internet, on Sleeping, do they keep a calendar etc? Most Recent time they procrastinated

Interview Results “I am highly efficient when I do things last minute” “I want to change my procrastination habit but I think it is difficult”

Interview Results “The hardest part is starting. After that, I realise.. OH that’s how I am supposed to do it!” “I am afraid that the task will be too hard” “I spend too many hours on the internet and getting distracted” “Once I start working it’s easy to get into the zone!”

Interview Results “I won’t procrastinate when the task relates to other people/when working in a team” “If it was more important, I would probably try doing it earlier”

Interview Results “Feel overconfident of the task and time” “I procrastinate because I just don’t like to do it [the report]”

Interview Results Environment : “I prefer to study/work in quiet places” “When there are a lot of distractions, I can’t work” Current Strategies: “Put things that need to done in an obvious place so you are constantly reminded” “Write things into a calendar” “Set multiple Alarms” “Everything I try eventually fails because I’ll always find more ways to procrastinate”

Interview Results Right Frame of Mind “I need to clear my mind to focus on the task” “Sometimes when I am in a good mood I can get a lot done Feeling stressed and helpless “I feel helpless when I am procrastinating” “I feel stressed because I am not able to do things in a comfortable amount of time” Bad Habits “I don’t consider myself a healthy eater” “I am a lazy” “I sleep at different times each night”

Initial Assessment of Needs Our Customers need.. A solution that helps them start things earlier Reduce the instant gratification of distraction and align the reward of starting immediately Could allow users to more easily feel the importance of the given task Help them reduce the perceived difficulty of a task

Further Questions: Verify validity of the cycle of procrastination? “Is this a habit or is this who I am?” (Are some personalities more prone to procrastination?)

Summary What we don’t know we don’t know What we know we don’t know Present Before Need finding