Operational Strategies “Management by objective works – if you know the objectives. Ninety percent of the time you don’t ” Peter F Drucker
Operational Strategies: Understanding operational objectives Candidates should be able to: define operational objectives give examples of operational objectives assess internal and external influences
Operational Strategies: Understanding operational objectives What are operational objectives? Ideally they will be SMART objectives:
Operational Strategies: examples of operational objectives Give examples of quality, cost, volume, innovation, efficiency and environmental targets
Operational Strategies: cost targets What do cost targets focus on? How can they be achieved?
Operational Strategies: Understanding operational objectives What do volume targets relate to? Why are they important?
Operational Strategies: Understanding operational objectives What is innovation? What other benefits might innovation bring?
Operational Strategies: Understanding operational objectives What is productive efficiency?
Operational Strategies: Understanding operational objectives What are efficiency targets? What are environmental targets? Why are they important now?
Operational Strategies: Internal influences on objectives What are the internal influences on operational objectives?
Operational Strategies: External influences on objectives What are the external influences on operational objectives?