A Quick Tune Up of Your Professional Skill Set.

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Presentation transcript:

A Quick Tune Up of Your Professional Skill Set

Topics World class concepts of tomorrow’s business The new Customer service paradigm Six Sigma quality levels and expectations Supply chain acceleration tactics Lean business processing Employee Empowerment

SD LSL USL   = 1

When Toyota Needed Brakes…

 Set of brakes to stop a 2,200 lb car from 60 mph in 200’ ten times without fading.  The brakes must fit into a 6”x8”x10” space at the end of each axle.

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A six second decrease in order processing results in a 1% increase in sales

STARsixsigma.com Clyde Parker

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