KEYS TO LISTENING by Shyam Sundar R, CC, ALB

Learn Understand speaker view Important communication skill. Win Friends Importance of Good Listening

Dismissing the speakers topic. Don’t Judge. She/He is too young to be correct. Getting too excited/angry Taking too many notes. Listen to entire speech Faking Attention Bad habits/Barriers to Listening Come out of this mindset. No detail is too small. If you know the subject you can give your thoughts when given a chance. Solutions

Dismissing the speakers topic. Don’t Judge. She/He is too young to be correct. Getting too excited/angry Taking too many notes. Listen to entire speech Faking Attention Bad habits/Barriers to Listening Do not judge the speaker by his/her appearance or body language. Don’t have predetermined idea like – he/shes too young to be correct. Solutions

Dismissing the speakers topic. Don’t Judge. She/He is too young to be correct. Getting too excited/angry Taking too many notes. Listen to entire speech Faking Attention Bad habits/Barriers to Listening If the topic is close to you, participate in discussion or look for newer ideas. Don’t be offended when asked a question during speech. Solutions

Dismissing the speakers topic. Don’t Judge. She/He is too young to be correct. Getting too excited/angry Taking too many notes. Listen to entire speech Faking Attention Bad habits/Barriers to Listening Listen to the speech carefully and if required note down the keywords. Can record any pictorial presentation presented. Solutions

Dismissing the speakers topic. Don’t Judge. She/He is too young to be correct. Getting too excited/angry Taking too many notes. Listen to entire speech Faking Attention Bad habits/Barriers to Listening Don’t listen only to facts. Listen to ideas aswell.. Be open to listen to ideas and suggestions given in the speech. Solutions

Dismissing the speakers topic. Don’t Judge. She/He is too young to be correct. Getting too excited/angry Taking too many notes. Listen to entire speech Faking Attention Bad habits/Barriers to Listening Ask question for interaction.. Ask for repetition. Participate in discussion Solutions

Dismissing the speakers topic. Don’t Judge. She/He is too young to be correct. Getting too excited/angry Taking too many notes. Listen to entire speech Faking Attention Bad habits/Barriers to Listening

Look the speaker in the eye Sit attentively Positive facial expression Ask questions Make encouraging comments. Effective Listening

Elements of Good Listening

Better evaluation Accuracy in judging Greater ROI for the speaker How effective listening helps