Patient Health & Wellness Toolkits APRIL 8, 2015 ANGELINA SPELTZ AMERICAN INDIAN HEALTH & SERVICES

What is in a Toolkit? Personal Health & Wellness Toolkit ◦How we chose the name ◦A contest, of course! Bag Pen Folder

How Patients Get the Toolkit Phase 1: New Patients ◦Front Desk/Call Center Staff responsible ◦Started September 2013 Phase 2: Include Established Patients ◦Medical Assistants responsible ◦Started January 2014

Documenting the Toolkit Check the patient in Go to the Super Bill Tab Choose the Patient Health & Wellness Toolkit Super Bill Document the Education Event 25 topics – patient comprehension level, amount of time spent

Running Reports VGen Report using the CPT code Reports ran monthly Visit Selection: S – 176 CPT – D – detailed repot Print Item Selection: S – 77 Visit Date & Time S – 220 CPT Code S – Education Provider

Tracking the Results Log the session Open the file in Excel Track how many each staff member gave out for the month

Number of Toolkits Given Out

Increasing Toolkit Distribution Setting goals with incentives Sharing the results Presentations on the importance of Toolkits Performance Improvement Targets