How to Manage SharePoint Without a SharePoint Team

Let’s Meet. Ted Theodoropoulos Acrowire Founder & President 20+ years as a business owner 10 years in IT Audit/Risk Management at Bank of America Former member of Microsoft SQL Server team Certified Scrum Master / Lean Six Sigma Black Belt Brian Gough Acrowire Solutions Architect 20+ years experience with Microsoft technologies 7+ years SharePoint experience as Developer and Administrator Twice recognized as SharePoint Most Valued Professional (MVP)

We are Legal IT Experts. SharePoint Custom Development Portal Branding/UX Platform Migration Managed Services Governance Info Architecture SharePoint MD We help law firms leverage the latest technologies and methodologies to meet business objectives through: App Dev App Modernization Greenfield App Dev (Desktop/Mobile) ASP.NET MVC HTML5/JavaScript/CSS Microsoft Azure SQL Server DB/RS/IS System Integration Envisioning IT Project Planning Cost Estimate Project Charter Solution Concept Risk Assessment Capabilities Overview Wireframes Style Tiles & Mockups

What We’ll Cover Today Introductions What Makes SharePoint - SharePoint? SharePoint Management Training Vendor Support Customizing SharePoint SharePoint Managed Services Q&A

SharePoint Usage in Legal

SharePoint Team Skillsets SharePoint Administrator Farm design & implementation Powershell Load balancing Windows/SQL/IIS Storage infrastructure Solutions Developer.NET/C#/SQL HTML, Javascript, CSS CSOM/JSOM Add-in Model Performance Point / Power BI Workflow SDLC User Experience Adobe Creative Suite HTML, Javascript, CSS SharePoint Designer InfoPath Designer Mobile development Search / Social Administrator Enterprise Search LOB systems Connector frameworks Yammer Business Connectivity Services Business Liaison Training Governance Information architecture Business analysis Project planning

What makes SharePoint… SharePoint? Managing SharePoint requires more than managing a website. SharePoint SitesServersDatabases Content Apps

Managing your Servers Leverage your existing network/hardware team where SharePoint-specific skills are not required. As with any other server in your Data center, they will perform the maintenance:  Install SharePoint updates  Install Server updates  Security  Manage backups What tools are available to avoid outages? Tip! Use the Microsoft System Center to help avoid outages.

Managing your Databases Leverage your existing Database Administrators (DBA’s).  Database Management and monitoring  Backups/Restores Tools are available to help you manage your database. Use them!

Managing SharePoint Content Beware “Share-plosion”  Be sure to have a Governance plan  Control Permissions  Control site architecture

Managing SharePoint Service Applications How can I configure Search, Excel Services and other Service Applications? No known 3 rd party products exist for managing all the possible Service Applications. BUT… There are scripts to install and a default set up is available AND… Vendors or Contractors

Be Proactive About Training Training your end users on the front-end will help reduce the level of management down the road, and: Minimize Frustration Increase Adoption Prevent Share-plosion Instructor led On-line with Instructor CBT Types of training: Trusted Training Sources:

Leverage Vendor Support There are times when your internal power users (hardware team, DBAs, content administrators) are unable to accomplish what you’re looking for, yet you’re still not prepared to hire SharePoint FTEs. Vendor support is available. *PSST! We know a team that does great SharePoint work… *Administration /Maintenance *Custom Development Staff Augmentation *Fractional Resources

Migrate to SharePoint Online PROS No longer maintain hardware Automatic Updates ( latest and greatest first) Cost Savings Global Access Security CONS No control over Updates Branding limitations No “Full-Trust” customizations Full trust web parts Files larger than 10GB Files with illegal characters (“&, %, #”, etc.) What can’t I move to SharePoint Online?

Private Cloud Option Want the experience of an On-Prem farm but keep vendors/contractors out of your data center? Install SharePoint on Azure servers Create full trust apps Gain control Maintain privacy

Customizing - Themes How can you change the look and feel of your SharePoint site without hiring a six figure salaried SharePoint Design FTE? Option 1: Out-of-Box Several different looks/themes already available Option 2: Pre-made Themes Free or at cost

Customizing – Adding an App Good News! If you’re already on SharePoint Online, you can easily add an app with the SharePoint App Store. With the App Model, you can:  Create custom business processes  Integrate with 3 rd party systems

Now You’re An Expert. Azure SharePoint Online Existing Hardware/Network Team Vendor Support Training Products Manage SharePoint Without a SharePoint Team

But, We're Still Here to Help. Acrowire’s SharePoint Managed Services allows your firm to contract a block of hours each month for dedicated SharePoint-related work, regardless of what that may be: Troubleshooting Branding Site Provisioning Workflows Proactive Monitoring Configuration Support Save time and money Improve uptime by proactively managing your environment Roll over hours for project flexibility SharePoint experts at your fingertips

Questions and Answers