Supporting staff to share appropriately Vikki Cochran May 2016 Empowering patients to share confidently

Background The landscape has changed: Health and Social Care Act Section 251’s National Data Guardian High profile data losses = lack of public and organisational confidence and clarity in sharing information

Barriers to sharing Some of the reasons why information is not being shared could be:  Confusion over ‘legal’ basis  Concern about ICO action  Concern about patient choice  Fear of doing the wrong thing

What were the local impacts?  Projects were not progressing due to fear of getting data sharing wrong  Confusion over what could be shared and with whom  Organisations waiting for a national solution It was clear that there were blockages in where information needed to flow, in terms of provider to provider and with commissioning organisations.

What was the solution? We felt that there needed to be:  Consistency of approach  Documentation which was easy to use  A process to meet the necessary legal and statutory safeguards  Cross organisational and sector buy-in  Sharing of best practice A clear, effective process that staff can implement with confidence and patients will trust and understand.

The Solution - Information Sharing Toolkit  Information Sharing Strategy  Information request form  Fair processing notice template  Fair processing posters  Web pages information on Fair processing  Guidance for staff on information sharing  Template information sharing agreement  Patient information leaflet template (including Easy Read format)  Privacy impact Assessment documentation  Data Mapping tool

Information Commissioner’s Office Review  South Devon Healthcare NHS Foundation Trust reviewed in October 2015  Feedback from ICO was that the Toolkit was easy to use and comprehensive  Key areas for us:  Implementation and embedding  Ensuring that we document the sharing  Data Quality

Next steps  Vanguard – Project Group set up  Looking at the Dorset model with the Information Sharing Charter  Gaining support from Primary Care as part of the urgent care project  In tandem, reviewing the Devon Wide agreement to incorporate the best practice from Dorset and to apply this to organisations in the peninsula