Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 1/23 Open innovation networks, which involve a diverse set of partners, are vital for developing new products and services, especially for small and medium-sized enterprises. Information systems play a significant role in empowering such networks throughout the entire open innovation process.

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 2/23 Agenda  Growing Importance of Innovation Networks  Need for IS Support for Innovation Networks  The Medical Device Innovation Network  Establishing an IS Infrastructure and the Role of the CIO  Pathway to Creating IS Infrastructure for Innovation Networks  Guidelines for CIOs on Managing an Innovation Network IS Infrastructure

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 3/23 Growing Importance of Innovation Networks 1/2  New product development, is a nontrivial undertaking, and, mostly, only large corporations have the resources, methodologies and skills to do it on their own.  But, increasingly, even large corporations depend on joint business developments, licensing, joint ventures and spin-offs for new product development.  Today, a large number of marketable innovations are not developed by one firm alone, but by a cluster of partners that agree to temporarily join forces as part of an innovation network.

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 4/23 Growing Importance of Innovation Networks 2/2  The strategic benefits that an innovation network brings to an individual organization - large or small - are plentiful.  These benefits require partners to work cooperatively.  To enable cooperative work, firms need to use information systems (IS) in ways that support agility and flexibility, while integrating process and compliance structures.

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 5/23 The Open Innovation Funnel

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 6/23 Agenda  Growing Importance of Innovation Networks  Need for IS Support for Innovation Networks  The Medical Device Innovation Network  Establishing an IS Infrastructure and the Role of the CIO  Pathway to Creating IS Infrastructure for Innovation Networks  Guidelines for CIOs on Managing an Innovation Network IS Infrastructure

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 7/23 Need for IS Support for Innovation Networks  “We are still thinking in old ways. … When you are writing an , you should start to think: ‘Ah, I should put this into the shared workspace.’ … This will be the final stage for us. … that we will be using these methods and tools in an integrated way within the innovation network.”  R&D manager, Medcorp*

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 8/23 Agenda  Growing Importance of Innovation Networks  Need for IS Support for Innovation Networks  The Medical Device Innovation Network  Establishing an IS Infrastructure and the Role of the CIO  Pathway to Creating IS Infrastructure for Innovation Networks  Guidelines for CIOs on Managing an Innovation Network IS Infrastructure

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 9/23 The Medical Device Innovation Network 1/4  The central participant of the medical device innovation network is Medcorp, an SME that is an located in the Czech Republic with customers in over 50 countries.  The company invests in the R&D of medical devices for therapeutic treatments, with its focus now on gastrointestinal stent production.  Medcorp maintains close relationships with its customers; the feedback of doctors and surgeons has proven to be extremely valuable.  Feedback is also often sought from researchers.

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 10/23 The Innovation Network at a Glance

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 11/23 The Medical Device Innovation Network 2/4  Phase 1: Forming the Innovation Network  Implementing a Map of the Innovation Network’s Ecosystem  Promoting a Firm’s Expertise as a Service to Innovation Network Partners  Implementing Processes to Ensure Scale and Scope Economies in the Innovation Network  Implementing IS-based Joint Project Management

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 12/23 Simplified Knowledge Map of the Medical Device Innovation Network 1/2

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 13/23 Example of a Knowledge Map from the Medical Device Innovation Network 2/2

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 14/23 The Medical Device Innovation Network 3/4  Phase 2: Collaborating in the Innovation Network  Implementing IS-based Joint Project Management  Navigator Software to Support Joint Innovation Management  Using the Innovation Procedure Toolkit to Ensure Project Progression

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 15/23 T Navigator

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 16/23 The Medical Device Innovation Network 4/4  Phase 3: Learning and Preparing for Future Projects  Implementing Processes to Safeguard Compliance  Implementing an Agile Approach for Coordination  Implementing a Strategy for a Shared IS Infrastructure

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 17/23 Agenda  Growing Importance of Innovation Networks  Need for IS Support for Innovation Networks  The Medical Device Innovation Network  Establishing an IS Infrastructure and the Role of the CIO  Pathway to Creating IS Infrastructure for Innovation Networks  Guidelines for CIOs on Managing an Innovation Network IS Infrastructure

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 18/23 Key IS Functionalities for Supporting Innovation Networks Collaborative work environments are essential for creating joint communication and work environments, and for providing a central content repository. Knowledge maps are graphical representations of important knowledge domains. They require collecting relevant information and data, which is then captured in databases and other types of repositories. Knowledge spaces They are implemented as repositories for technical as well as project management content. Function: to structure content so it is available for various activities. Innovation procedure toolkits intended to reduce the uncertainty help to integrate the knowledge of diverse partners and to reorient innovation processes after Social media platforms represent a vital tool for innovation networks.

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 19/23 Agenda  Growing Importance of Innovation Networks  Need for IS Support for Innovation Networks  The Medical Device Innovation Network  Establishing an IS Infrastructure and the Role of the CIO  Pathway to Creating IS Infrastructure for Innovation Networks  Guidelines for CIOs on Managing an Innovation Network IS Infrastructure

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 20/23 Key IS Functionalities and their Contributions 1/2

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 21/23 Key IS Functionalities and their Contributions 2/2

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 22/23 Agenda  Growing Importance of Innovation Networks  Need for IS Support for Innovation Networks  The Medical Device Innovation Network  Establishing an IS Infrastructure and the Role of the CIO  Pathway to Creating IS Infrastructure for Innovation Networks  Guidelines for CIOs on Managing an Innovation Network IS Infrastructure

Role of Information Systems in Empowering Innovation Networks Sven-Volker Rehm, Lakshmi Goel & Iris Junglas - September 2015 Page 23/23 Guidelines for CIOs on Managing an Innovation Network IS Infrastructure  Phase 1: Co-shaping the Innovation Network  Phase 2: Co-performing in the Innovation Network  Phase 3: Co-opting for the Innovation Network