© Copyright 2003 Frost & Sullivan. All Rights Reserved. World Videoconferencing Infrastructure Systems Market Sluggish End-point Sales offset by Booming Conferencing Bridge Port Shipments Conferencing & Collaborative Communications Group “Growth in the infrastructure systems market is primarily spurred by adoption of videoconferencing end points.”

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Industry Trends Emphasis on new frontiers such as 3G mobile videoconferencing, transition to IP networks, browser-based scheduling and management tools Introduction of new, entry-level, ‘plug and play’ bridges in 2002, catering to the demand of cost-conscious enterprise segment Extensive market reorganization Market domination by two major vendors – Polycom and RADVISION, with the change in focus of Avaya and Ezenia!, which ruled the markets earlier Market entry of TANDBERG in Q Emerging opportunities in Europe and Asia Pacific

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Key Features Objective assessment by providing “big picture overview“ of the worldwide videoconferencing infrastructure systems market Focus on the market availability of primary videoconferencing infrastructure systems Comparison of vendors’ offerings in terms of product features and prices Assessment of vendors’ product strategies and growth prospects Major companies in the market and their market shares and analysis of revenues and port shipments for 2002

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Key Features (Cont’d) Comparison of service provider, sales, and enterprise sales Information on port shipments for different types of MCUs (Software, hardware ISDN, and IP-based) and revenue breakdown for different geographic regions Comparative performance assessment of different sub segments such as IP vs. ISDN-based products, built-in vs. standalone MCUs

© Copyright 2003 Frost & Sullivan. All Rights Reserved. What We Offer Global Coverage: U.S., Europe, Asia Proven methodology encompassing extensive primary and secondary data and research Focused information and strategies that cover business and technology issues Credible data and analysis highlighting industry dynamics Winning strategies to help you create precise business plans

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Who Will Benefit? Current Market Participants Find out how you compare to the competition Understand the distribution strategies of competitors Determine and exploit new market opportunities Understand the success factors for an effective “go to market” strategy New Entrants Analyze challenges associated with the industry Determine competitors strategies Position yourself to capitalize on the market’s unmet needs Investment Community Analyze long-term strategies of videoconferencing providers Determine which participants will outperform the competition Assess attractiveness of investing in this market

© Copyright 2003 Frost & Sullivan. All Rights Reserved. What’s Included Revenues, unit sales, outlook for 2003 Revenue breakouts by MCUs/gateways, gatekeepers, infrastructure management tools Revenue growth rate and forecasts Revenue breakouts by geographical regions of the world Revenue breakouts by standalone MCUs versus Built-in MCUs; service providers versus enterprise users

© Copyright 2003 Frost & Sullivan. All Rights Reserved. What’s Included (Cont’d) Port shipments by different MCU types Market shares of primary participants Competitive structure Detailed competitive benchmarking information on videoconferencing bridges

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Avaya, Inc. Cisco Systems, Inc. First Virtual Communications, Inc. Polycom, Inc. RADVISION Corp. TANDBERG VCON, Inc. Key Market Participants

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