Component 7: Working with HIT Systems Unit 5: Fundamentals of Usability in HIT Systems – What Does It Matter? This material was developed by Johns Hopkins.

Slides:

Advertisements

Similar presentations

Unit 6c: Alerts and Clinical Reminders Decision Support for Quality Improvement This material was developed by Johns Hopkins University, funded by the.

Advertisements

Unit 12b: Unintended Consequences of HIT Learning From Mistakes: Error Reporting and Analysis and HIT This material was developed by Johns Hopkins University,

Component 4: Introduction to Information and Computer Science Unit 9: Components and Development of Large Scale Systems Lecture 5 This material was developed.

INTRODUCTION. Concepts HCI, CHI Usability User-centered Design (UCD) An approach to design (software, Web, other) that involves the user Interaction Design.

Unit 6b: Clinical Decision Support Systems that Help Improve Quality Decision Support for Quality Improvement This material was developed by Johns Hopkins.

Unit 11C: Data Quality Attributes Data Quality Improvement This material was developed by Johns Hopkins University, funded by the Department of Health.

People and Technology, Studies of Technology Usability and Human Factors Unit 1c This material (Comp15_Unit1c) was developed by Columbia University, funded.

Working with Health IT Systems Health IT in the Future Lecture a This material (Comp7_Unit11a) was developed by Johns Hopkins University, funded by the.

Working with Health IT Systems Potential Issues with Adoption and Installation of an HIT System This material (Comp7_Unit9) was developed by Johns Hopkins.

Working with Health IT Systems Protecting Privacy, Security, and Confidentiality in HIT Systems Lecture a This material (Comp7_Unit7a) was developed by.

Usability Engineering Processes and Open Source Development Hartti Suomela.

Working with Health IT Systems Fundamentals of Usability in HIT Systems—What Does it Matter? Lecture a This material (Comp7_Unit 5a) was developed by Johns.

Comp 15 - Usability and Human Factors Unit 4a - Human Factors and Healthcare This material was developed by Columbia University, funded by the Department.

Working with Health IT Systems Introduction & Overview: Components of HIT Systems This material (Comp7_Unit1) was developed by Johns Hopkins University,

Unit 10a: HIT and Aspects of Patient-Centered Care Component 7 – Working with HIT Systems This material was developed by Johns Hopkins University, funded.

Comp 15 - Usability & Human Factors Unit 8a - Approaches to Design This material was developed by Columbia University, funded by the Department of Health.

Agenda Usability Usability Testing Method Demo IX Lab Tour 02/15/2006School of Information, The University of Texas at Austin1/12 Usability and Testing:

Working with Health IT Systems Fundamentals of Usability in HIT Systems—What Does it Matter? Lecture b This material (Comp7_Unit5b) was developed by Johns.

Unit 9a: The BSI Story HIT Infecting a Patient Safety Culture This material was developed by Johns Hopkins University, funded by the Department of Health.

Working with Health IT Systems Lecture a This material (Comp7_Unit6a) was developed by Johns Hopkins University, funded by the Department of Health and.

Unit 5: Fundamentals of Usability in HIT Systems – What Does It Matter? Component 7: Working with HIT Systems.

Comp 15 - Usability & Human Factors Unit 9 - Ubiquitous Computing in Healthcare This material was developed by Columbia University, funded by the Department.

Unit 5a: Care Coordination HIT Design for Teamwork and Communication This material was developed by Johns Hopkins University, funded by the Department.

Configuring Electronic Health Records Meaningful Use and Implementation Lecture b This material (Comp11_Unit8b) was developed by Oregon Health & Science.

EHR Usability Standards, Tools and Frameworks Muhammad F Walji, PhD University of Texas Health Science Center Houston, TX.

Working with Health IT Systems Protecting Privacy, Security, and Confidentiality in HIT Systems Lecture b This material (Comp7_Unit7b) was developed by.

Component 7: Working with HIT Systems This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office.

Quality Improvement HIT and Infecting a Patient Safety Culture Lecture b This material (Comp12_Unit8b) was developed by Johns Hopkins University, funded.

Unit 10b: HIT and Aspects of Patient-Centered Care Component 7 – Working with HIT Systems This material was developed by Johns Hopkins University, funded.

Component 9 – Networking and Health Information Exchange Unit 9-2 Privacy, Confidentiality, and Security Issues and Standards This material was developed.

Quality Improvement Principles of Quality and Safety for HIT Lecture a

Component 4: Introduction to Information and Computer Science Unit 5: Overview of Programming Languages, Including Basic Programming Concepts Lecture 2.

Component 2: The Culture of Health Care Unit 9: Sociotechnical Aspects: Clinicians and Technology Lecture 3 This material was developed by Oregon Health.

Working with Health IT Systems HIT System Planning, Acquisition, Installation, & Training: Practices to Support & Pitfalls to Avoid Lecture a This material.

Working with HIT Systems Unit 8a: HIT system planning, acquisition, installation, and training: Practices to Support & Pitfalls to Avoid This material.

Unit 4: The Effective HIT System This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office.

1 Integrating Human Factors into Designing User Interface for Digital Libraries Sung Been Moon

Component 16-Professionalism/Customer Service in the Health Environment Unit 1-Customer Service in Health IT Lecture 1a-Definitions of Customers and Customer.

Data Quality Improvement This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the.

Unit 10: Measuring Patient Safety This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office.

Working with Health IT Systems The Effective HIT System This material (Comp7_Unit4) was developed by Johns Hopkins University, funded by the Department.

Component 2: The Culture of Health Care

Component 10 – Fundamentals of Health Workflow Process Analysis and Redesign Unit 3-1 – Interpreting and Creating Process Diagrams: Introduction This material.

Working with Health IT Systems Health IT in the Future Lecture b This material (Comp7_Unit11b) was developed by Johns Hopkins University, funded by the.

Unit 9b: Strategies for Adaptive Work HIT Infecting a Patient Safety Culture This material was developed by Johns Hopkins University, funded by the Department.

Unit 11d: Common Causes of Insufficient Data Quality & Design Recommendation Data Quality Improvement This material was developed by Johns Hopkins University,

Usability The user’s ability to access and operate the functionality provided by complex systems (Johnson, 2006) The extent to which a product can be used.

Component 7: Working With HIT Systems This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office.

Working with HIT Systems Unit 7a Protecting Privacy, Security, and Confidentiality in HIT Systems This material was developed by Johns Hopkins University,

Unit 8a: The Implementation Team HIT Implementation Planning for Quality and Safety This material was developed by Johns Hopkins University, funded by.

Quality Improvement Principles of Quality and Safety for HIT Lecture b This material (Comp12_Unit2b) was developed by Johns Hopkins University, funded.

Unit 7a: Workflow Assessment Safe Workflow Design This material was developed by Johns Hopkins University, funded by the Department of Health and Human.

Unit 11a: Health IT in the Future Component 7: Working With HIT Systems This material was developed by Johns Hopkins University, funded by the Department.

The Culture of Healthcare Healthcare Processes and Decision Making Lecture a This material (Comp2_Unit4a) was developed by Oregon Health & Science University,

Component 7: Working with HIT Systems Unit 5 – Part 2: Fundamentals of Usability in HIT Systems – What Does It Matter? This material was developed by Johns.

Working with Health IT Systems

Introduction to Information and Computer Science Databases and SQL Lecture d This material (Comp4_Unit6d) was developed by Oregon Health & Science University,

Component 6- Health Management Information Systems Unit 5-2 Clinical Decision Support Systems This material was developed by Duke University, funded by.

Fundamentals of Health Workflow Process Analysis and Redesign Process Analysis Lecture a This material Comp10_Unit5a was developed by Duke University,

Unit 9 - Potential Issues with Adoption and Installation of an HIT system Component 7 Component 7/Unit 91 Health IT Workforce Curriculum Version 1.0/Fall.

Component 9 – Networking and Health Information Exchange Unit 2-3 Network Media and Hardware Communication Devices This material was developed by Duke.

What Do We Mean by Usability?

Usability engineering

Usability ECE 695 Alexander J. Quinn 3/21/2016.

Interaction qualities

Usability and Human Factors

The User Interface Design Process

Component 11 Unit 7: Building Order Sets

Usability Created by Brett Oppegaard for Washington State University's

Comp 15 - Usability & Human Factors

Presentation transcript:

Component 7: Working with HIT Systems Unit 5: Fundamentals of Usability in HIT Systems – What Does It Matter? This material was developed by Johns Hopkins University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC

Unit 5: Objectives Define usability and its relationship to HIT systems. Explain the impact of HIT usability on user satisfaction, adoption, and workarounds including error rates and unintended consequences. Provide alternatives to HIT usability bottlenecks. Component 7/Unit 52 Health IT Workforce Curriculum Version 2.0/Spring 2011

Usability Defined “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” ISO (Ergonomic Requirements for Office Work with Visual Display Terminals (VDTs) – Part 11 Guidance on Usability. ISO/IEC 9241) Usability is the study of the ease with which people can employ a particular tool or other human-made object in order to achieve a particular goal. Component 7/Unit 53 Health IT Workforce Curriculum Version 2.0/Spring 2011

Jakob Nielsen Usability – a quality attribute that assesses how easy user interfaces are to use 5 6 Components: –Learnability –Efficiency –Memorability –Errors –Satisfaction –Utility Component 7/Unit 54 Health IT Workforce Curriculum Version 2.0/Spring 2011

Fatal Error Component 7/Unit 55 Health IT Workforce Curriculum Version 2.0/Spring 2011

User-Centered Design ISO 13407: Human-centered design process Component 7/Unit 56 Health IT Workforce Curriculum Version 2.0/Spring 2011

User-Centered Design Component 7/Unit 57 Health IT Workforce Curriculum Version 2.0/Spring 2011

Eric Shineski “If you dislike change, you're going to dislike irrelevance even more” Eric Shinseki: 7 th US Secretary of Veterans Affairs Component 7/Unit 58 Health IT Workforce Curriculum Version 2.0/Spring 2011

Usability in HIT Understanding the user base –Mobile workers –Highly disruptive & stressful situations –Cognitive overload –Restriction of physical space – portability important –Time compression –Frequent turn-over (patients & providers) –Workarounds are common Component 7/Unit 59 Health IT Workforce Curriculum Version 2.0/Spring 2011

Part 1 of Unit 5 Component 7/Unit 510 Health IT Workforce Curriculum Version 2.0/Spring 2011 This completes