Improved socio-economic services for a more social microfinance.

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Improved socio-economic services for a more social microfinance

November Our main challenges and our main objectives CHALLENGES: Organizational Movement Product/Service Development Management Capacities Partnerships

November Our main challenges and our main objectives OBJECTIVES: At the end of 2014: Provided 5,000 underprivileged partners with a wide-range of financial and socio-economic services that are responsive to their specificities and needs through consolidation of existing areas and expansion of area and product/service coverage. Improve the portfolio quality reaching 3.4% through satellite organization, quality releases, and delinquency management. Increased financial self-sufficiency through improved financial income and sourcing of funds to cover various requirements. Improved staff capacities through an institutionalized human resource development program.

November Some figures and key indicators Number of members Number of active borrowers Partner Loyalty Rate Portfolio At Risk (PAR) 30 days % 34.9% Number of participants per training (estimate) Number of Credit Officers 4 Number of SES Officers (trainers, social workers...) On September 30th, Number of participants in training sessions in Number of training sessions delivered in Number of participants in other SES in 2013 Gross Outstanding Portfolio (in US$) 153,841

Improved socio-economic services for a more social microfinance