1Info-Tech Research Group Vendor Landscape: Content and Archiving Info-Tech Research Group, Inc. is a global leader in providing IT research and advice. Info-Tech’s products and services combine actionable insight and relevant advice with ready-to-use tools and templates that cover the full spectrum of IT concerns. © Info-Tech Research Group Inc. Vendor Landscape: Content and Archiving Archiving is not just for anymore. Info-Tech's products and services combine actionable insight and relevant advice with ready-to-use tools and templates that cover the full spectrum of IT concerns.© Info-Tech Research Group

2Info-Tech Research Group Vendor Landscape: Content and Archiving Using archiving products to meet compliance needs and reducing the impact of content growth on primary storage are concerns for all organizations. Introduction IT professionals involved in evaluating, selecting, and deploying archiving solutions. IT professionals responsible for platform efficiency and supporting end-user restoration requests. Compliance managers responsible for eDiscovery of s and placing legal holds on . This Research Is Designed For: This Research Will Help You: Determine if you need a third-party archiving product. Build an archive program. Evaluate archiving vendors and products for your enterprise needs. Determine which products are most appropriate for particular use cases and scenarios, and implement the selected platform.

3Info-Tech Research Group Vendor Landscape: Content and Archiving How to use this Vendor Landscape * Guided Implementations are included in most advisory membership seats. There are multiple ways you can use this Info-Tech Vendor Landscape in your organization. Choose the option that best fits your needs: Vendor Landscape Do-It-Yourself Use this Vendor Landscape to help you complete your purchasing decision. The slides in this VL will walk you through our recommended evaluated vendors in this market space with supporting tools and deliverables ready for you to make your decision. We recommend that you supplement the Vendor Landscape with a Guided Implementation. At no additional cost to you*, our expert analysts will provide telephone assistance to you and your team at key milestones in the decision to review your materials, answer your questions, and explain our methodologies. Free Guided Implementation

4Info-Tech Research Group Vendor Landscape: Content and Archiving Book a free guided implementation today! Info-Tech is just a phone call away and can assist you with your project. Our expert Analysts can guide you to successful project completion. For most members, this service is available at no additional cost.* This symbol signifies when you’ve reached a Guided Implementation point in your project. Here’s how it works: 1. Enroll in a Guided Implementation for your project Send an to Or call and ask for the Guided Implementation Coordinator. 2. Book your analyst meetings Once you are enrolled in a Guided Implementation, our analysts will reach out to book a series of milestone-related telephone meetings with you and your team. 3. Get advice from a subject matter expert At each Guided Implementation point, our Consulting Analyst will review your completed deliverables with you, answer any of your questions, and work with you to plan out your next phase. * Guided Implementations are included in most advisory membership seats.

5Info-Tech Research Group Vendor Landscape: Content and Archiving Book a Guided Implementation Today: Info-Tech is just a phone call away and can assist you with your evaluation. Our expert Analysts can guide you to successful technology selection. Here are the suggested Guided Implementation points for the Service Desk Vendor Landscape: Guided Implementation points in the Content and Archiving Vendor Landscape Section 1: Shortlist Assistance and Requirements Get off to a productive start: Discuss the market space and how vendors are evaluated. Decide on which deployment option suits you best and narrow down the options based on customized requirements. Section 2: RFP and Budget Review Interpret and act on RFP results: Review vendor RFPs and ensure the solution meets your needs. Discuss average pricing of solutions and what can fit into your budget. Section 3: Negotiation and Contract Review Purchase optimization: Review contracts and discuss best practices in negotiation tactics to get the best price for your solution. This symbol signifies when you’ve reached a Guided Implementation point in your project. To enroll, send an to or call and ask for the Guided Implementation

6Info-Tech Research Group Vendor Landscape: Content and Archiving Market Overview The archive market has recently refocused to information governance (access control) and information management (cost control) due to Gmail and Office 365 providing table stakes level archiving. The high adoption of cloud (including managed service providers) has reduced the traditional storage management use case for only archiving. The content explosion brought about by web 2.0 tools and expanded regulatory oversight has put pressure on organizations to control and audit corporate-owned information sources. The increased need for sophisticated compliance tools such as search and sampling requires high quality indexed storage. As cloud productivity becomes the norm, look for archiving vendors to expand to include information rights management as a key tool. The “disk is cheap” mentality will require an integrated set of storage and information management tools to control content growth. This will be a key differentiator for archive products moving forward. As archiving moves from an Exchange control product to part of a content management strategy, it will continue to expand the features that are offered. Content analytics that are used to group documents and s based on specific terms will become mainstream knowledge management tools. How it got here Where it’s going As the market evolves, capabilities that were once cutting edge become default and new functionality becomes differentiating. Exchange archiving has become a Table Stakes capability and should no longer be used to differentiate solutions. Instead focus on hierarchical storage management and full text-based search to get the best fit for your requirements.

7Info-Tech Research Group Vendor Landscape: Content and Archiving These vendors were included due to consideration of their market share, mind share, and platform coverage Vendors included in this report provide a comprehensive, innovative, and functional solution for managing information through retention rules and eDiscovery.

8Info-Tech Research Group Vendor Landscape: Content and Archiving Criteria Weighting: Content and archive criteria & weighting factors Vendor is committed to the space and has a future product and portfolio roadmap. Strategy Vendor offers global coverage and is able to sell and provide post-sales support. Reach Vendor is profitable, knowledgeable, and will be around for the long term. Viability Vendor channel strategy is appropriate and the channels themselves are strong. Channel Implementing and operating the solution is affordable given the technology. Affordability Multiple deployment options and extensive integration capabilities are available. Architecture The end-user and administrative interfaces are intuitive and offer streamlined workflow. Usability The solution provides basic and advanced feature/functionality. Features Usability Architecture Affordability Product Vendor Viability Strategy Channel Reach Product Evaluation Criteria Vendor Evaluation Criteria

9Info-Tech Research Group Vendor Landscape: Content and Archiving Table Stakes represent the minimum standard; without these, a product doesn’t even get reviewed If Table Stakes are all you need from your content and archive solution, focus on the archive use-case scenario. The products assessed in this Vendor Landscape TM meet, at the very least, the requirements outlined as Table Stakes. Many of the vendors go above and beyond the outlined Table Stakes, some even do so in multiple categories. This section aims to highlight the products’ capabilities in excess of the criteria listed here. The Table StakesWhat Does This Mean? All products in this landscape have current or near-term products for at least social content. Additional content types The ability to search content, based on using full text search as well as MIME fields. Full search Journaling and the option to delete from the database for Exchange on-premise. Exchange archiving What it is: Feature

10Info-Tech Research Group Vendor Landscape: Content and Archiving Advanced Features are the capabilities that allow for granular market differentiation Advanced Features Info-Tech scored each vendor’s features offering as a summation of its individual scores across the listed advanced features. Vendors were given one point for each feature the product inherently provided. All categories were scored based on the additive score of partial features that when combined present the complete advanced feature. Scoring Methodology A portal that can be used by Compliance team to own and perform all aspects of eDiscovery. eDiscovery management Granular control of and content to control duplicates and access during eDiscovery. Auto-classification Ability to manage additional off-site storage locations as part of the archive storage. Storage Management The ability to intelligently archive additional file types such as fileshares, social, and SharePoint. Complete file archiving The ability to take advantage of pre-existing metadata from standard metadata types. File classification inheritance The ability to perform full text search as part of a larger search-based ranking. Advanced search The ability to enable a consolidated archive for typical applications (CRM, ECM, ERP, WCM). Application integration The ability to tie the physical storage media to the age/value of the archive materials. Storage location control The incorporation of analytics of the archived content. Content analytics The ability archive structured databases. The index-able data search using database fields. Structured data What we looked for: Feature For an explanation of how Advanced Features are determined, see Information Presentation – Feature Ranks (Stoplights) in the Appendix.Information Presentation – Feature Ranks (Stoplights)

11Info-Tech Research Group Vendor Landscape: Content and Archiving Arrange a call now: or call and ask for the Guided Implementation Shortlist Assistance & Requirements Prior to the Guided Implementation During the Guided Implementation Value & Outcome 1.Compile list of competencies and gaps in your current solution. An Info-Tech Consulting Analyst will discuss with you: Review the market and understand the rationale behind the evaluation. Decide deployment method. Feature analysis. At the conclusion of the Guided Implementation call, you will have: Understand the market situation. Narrow list of vendors with customized evaluation tool. RFP template to distribute to vendors.

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