R T C OI ASSESSING AND EVALUATING AN INSTITUTIONAL REPOSITORY AALL/bepress July 27, 2009 * Pamela Bluh * Thurgood Marshall Law Library, University of Maryland.

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R T C OI ASSESSING AND EVALUATING AN INSTITUTIONAL REPOSITORY AALL/bepress July 27, 2009 * Pamela Bluh * Thurgood Marshall Law Library, University of Maryland School of Law

Total Cost of Ownership (TCO) “an estimate of all direct and indirect costs associated with an asset or acquisition over its entire life-cycle” Direct Costs Hardware Software Staffing Intangibles Loss of access Timely delivery Appropriate exit strategy Clear migration path Indirect Costs Training System upgrades Licenses Technical Support Start up and ongoing costs

In-house Larger institutions Multiple disciplines solid physical resources strong technical support Prefers to spend time and staff resources on in-house development using Open Source software Hosted Smaller institutions Single discipline modest physical resources limited technical support Chooses to invest time and staff Resources in soliciting content and populating the repository

Our decision: the hosted solution: robust, powerful back-end customizable front end immediate start up fully customizable compatible branding sense of partnership for development continuous accessibility scalable system positive response to enhancement suggestions affordable start-up and ongoing fees variety of supplemental options ** freedom to concentrate 100% on populating the repository

Does Santa Have a Color?

Return on Investment (ROI) “the amount of value received [for a product or service] relative to the amount of money invested” Items in the repository – 1,387 Full text downloads – 128,659 Downloads, last 12 months - 56,632 Comparison of DC and SSRN downloads* * as of May 7, 2009 – compares papers posted to SSRN and DC simultaneously

1,686 visits from 619 cities Google Analytics May 1 - June 1, 2009

Using subjective measures to determine whether the repository: enhances the visibility of the institution creates new outlets for research and scholarship offers additional opportunities for collaboration and interdisciplinary research facilitates recruitment and retention of faculty attracts a wider pool of student applicants encourages to new benefactors Google Analytics May 1 - June 1, 2009

TCO – systematic assessment methodology to determine costs and facilitating decision-making ROI – objective and subjective analysis to substantiate the value and essential nature of the repository within the institutional framework + satisfies the needs, interests, and capabilities of the scholarly community fosters competition, experimentation, software development and the evolution of best practices highlights institutional and individual achievements showcases wide-ranging endeavors supports a ‘trajectory of excellence’