Presentation Techniques Communication

Communication ~ Part 1 High performers = strong communication competencies (they can “do” the E.I.) Definition – knowledge & ideas are actively shared through two way communication

Self-Awareness Emotional Self-Awareness Accurate Self-Assessment Self Confidence Social Awareness Empathy Organizational Awareness Service Orientation Self-Management Emotional Self-Control Trustworthiness Conscientiousness Adaptability Optimism Achievement Orientation Initiative Relationship Management Developing Others Inspirational Leadership Influence Communication ** Change Catalyst Conflict Management Building Bonds Teamwork and Collaboration

Behaviors are… Listens to others with full attention - clarifies information Distills ideas into focused messages that inspire support and action from others Facilitates open exchange of ideas –fosters atmosphere of open communication

What Makes the Difference? Creativity Credibility Communication Collaboration

What Makes the Difference? Creativity Preparation Know your audience Presentation design Presentation tools and techniques Variety of activities Using questions

Creativity Assemble equipment and materials Get to room early Set up chairs and tables as you want them Load check media and equipment Preparation

Creativity What do you want student participants (your audience) to know? What do you want them to be able to do? Know your objective

Creativity Chunking information Choosing what’s most important Considering learning styles –Determining best way for people to understand information –Determining best way to deliver information Presentation Design

Creativity Stand-up delivery Flip charts Surveys Demonstration PowerPoint Video Documentation Presentation tools and techniques

Creativity Individual reflection Group activities Practice Dyads Hands-on materials Discussion Feedback Quizzes Variety of activities

Creativity Engages participants Prepares for information delivery Builds rapport Allows participants to share own knowledge and experience Using questions

What Makes the Difference? Credibility Confidence Agenda Consistent, clean graphic design Ready examples Testing

Credibility Appearance Posture Body language Eye contact Movement Presence with group Identifying with participants Confidence

Credibility Put it on a flip chart Don’t include times Have visible at all times Agenda

Credibility White space Color Few bullets Phrases Mix of words and images All modules similarly designed Consistent, clean graphic design

Credibility Talk about your experience Tell stories Invite participants to share theirs Ready examples

What Makes the Difference? Communication Welcoming Affirming Sensitive Give up perfection

Communication Smile Introduce yourself Look people in the eye Ask for their ideas Thanks them for questions Affirm their responses Welcoming

Communication Thank participants for questions Support their responses Paraphrase Ask clarifying questions Reflect answers Create linkages Affirming

Communication Use words everyone understands Define acronyms Avoid slang Use examples that support diversity Encourage rather than sabotage Sensitive

Communication Casual speaking style Prepare, then let go Be knowledgeable, but invite other perspectives Tell people when you don’t know an answer—and get back to them Give up perfection

What Makes the Difference? Collaboration Learning together Asking questions Team activities Giving and getting feedback

Collaboration Presenting is skill is not a brain dump Death by PowerPoint Designing interactivity Learning together

Collaboration Invites thoughtful consideration –Open-ended Gives students time to talk Says, “You’re important!” Asking questions

Collaboration Dyads Triads with observers (role plays) Small group discussion and report-back Large group simulations and practice Debriefing Team activities

Collaboration Builds connection Creates opportunity for learning Can encourage rather than discourage Can open rather than close doors Giving and getting feedback

Images Tell the Story Provide variation Minimize on-screen words Shift from abstract to concrete Appeal to visual learners

Images Tell the Story Illustrations—simplify concepts Wafer Film

Images Tell the Story Simple animations—easy to make

Images Tell the Story Sophisticated animations—simplify processes

Images Tell the Story Photos—present familiar tools and materials

Images Tell the Story Photos—show items too small to see easily