© ASQ 1 1 June 2016 Monthly Meeting Recertification Granite State Section 0104 American Society for Quality

© ASQ 22 ASQ Online Recertification Journal How to access the ASQ Site and your account

© ASQ 33 ASQ Online Recertification Journal How to access the Recertification Journal

© ASQ 44 ASQ Online Recertification Journal How to record your data in the Recertification Journal

© ASQ 55 ASQ Online Recertification Journal Recording data – slide 2

© ASQ 66 ASQ Online Recertification Journal How to revise your entries

© ASQ 77 ASQ Online Recertification Journal We have an “app” for that…

© ASQ 88 ASQ Certifications (18 Total) Biomedical Auditor - CBA Calibration Technician - CCT HACCP Auditor - CHA Lean Certification (SME/AME/Shingo Institute/ASQ Partnership) Manager of Quality/Organizational Excellence - CMQ/OE Master Black Belt - CMBB Pharmaceutical GMP Professional - CPGP Quality Auditor - CQA Quality Engineer - CQE Quality Improvement Associate - CQIA Quality Inspector - CQI Quality Process Analyst - CQPA Quality Technician - CQT Reliability Engineer - CRE Six Sigma Black Belt - CSSBB Six Sigma Green Belt - CSSGB Six Sigma Yellow Belt - CSSYB NEW Software Quality Engineer - CSQE 12 - Require Recerification 6 - Lifetime Certifications

© ASQ 99 Recertification – what does it take? How often do you have to recertify? Every three years. How many points (RU’s) do you need to recertify? 18 points. How many points do you earn for being employed? 10.8 points (more than half). What is an RU? An RU is a recertification unit. One RU equals one CEU (Continuing Education Unit) Look for/ask for certificates listing these points when taking any classes, going to conferences, etc.

© ASQ 10 © ASQ This is the only form submitted to ASQ

© ASQ 11 © ASQ A sample of what’s required

© ASQ 12 © ASQ Information you need to know ASQ defines professional activities as they either increase your knowledge in one area of the Body of Knowledge (BoK), or that are job enhancing. Compile your documentation as you go and record it as a draft so you don’t forget anything. (Kurt spoke to the new online option to record this information.) Recertification journal packets may be submitted up to six months before or after your certification recertify by date. Do not include original documentation – copies only.

© ASQ 13 © ASQ Additional information Who do I send my completed journal to? Your Recertification Chair (currently Jack Meagher) What does the Recertification Chair do with my information? Verifies all the requirements have been met and sends it off to the Recertification Coordinator at ASQ (currently Lisa Valle) What if any information is missing or there are questions? Your Recertification Chair will contact you and work with you to correct any issues.

© ASQ 14 © ASQ Additional information What documentation is sent to ASQ? Only the cover page where the Recertification Chair initials beside each category that the point totals are correct and then dates and signs the bottom of the form. What happens to the package of information sent to the Recertification Chair? It is retained by the Recertification Chair for 6 months or sent back to the member.

© ASQ 15 © ASQ Synchronizing certifications To initially synchronize two or more certifications that have differing expiration dates, all you need to do is include documentation and the 18.0 RU credits required to recertify the certification that is currently due. On the front cover of the recertification application form, list what other ASQ certifications you wish to have synchronized with the certification that is currently due along with their current expiration dates. You are not required to provide evidence for any of the other certifications when initially synchronizing. Once the certification that is currently due is approved, then all other certifications, as indicated on the application form, will be revised to expire at the same time as the certification that is most currently due.

© ASQ 16 © ASQ Common pitfalls The most common issue is insufficient evidence. Example – 40 hours stated for a training session handwritten on a copied cover page for the training. Resolution – candidate is contacted and requested to either submit a document from the training provider that clearly states the CEU/RU units earned or a letter from his Manager verifying the hours attended. Using an outdated journal (check online before using the one you received from your previous recertification.) Other issues - not signing the application and/or including payment and only sending in cover page.

© ASQ 17 © ASQ Retiring your certifications

© ASQ 18 © ASQ Coming in September to a location near you ASQ is going to Computer Based Testing! Benefits to our Members An increase in annual exam administrations from two to six The availability of days in which to take the exams, increasing from four per year to 102 The convenience of retesting, reducing time from 6 months to 2 An increased number of testing locations, from 350 to 8,000 And faster test results, from 10 days to 0-4

© ASQ 19 © ASQ Prometric Testing Locations by State New Hampshire Concord, NH Portsmouth, NH Massachusetts Boston, MA Brockton, MA Lowell, MA North Andover, MA West Springfield, MA Worcester, MA Maine Bangor, ME South Portland, ME Vermont Williston, VT

© ASQ 20 © ASQ Coming in September to a location near you What is Computer Based Testing? Computer-Based Testing (CBT) is an efficient way to provide a secure, consistent environment for certification and licensure while significantly enhancing the candidate experience. Testing is done in a secure proctored testing center at a personal computer workstation. Can customers choose to take a paper and pencil exam? No, beginning with the October exam window (September 1-October 15, 2016) all exams will only be offered via CBT. (Exceptions include Special Administrations and Translated exams which will roll out via CBT in 2017.)

© ASQ 21 © ASQ Coming in September to a location near you

© ASQ 22 © ASQ We are requesting feedback from anyone taking exams under these new procedures. What was the check-in procedure like? What did they do/ask of you? Did they review your materials? Do you think they knew what to look for? What did you use for a calculator? Did they accept it? We would appreciate your feedback

© ASQ 23 © ASQ We would appreciate your feedback Did you have enough room for all your materials? Could you access them in an efficient manner? Did you feel rushed or uncomfortable during the exam? Were you allowed to take breaks? What improvements can you suggest coming out of this experience?

© ASQ 24 © ASQ Comments/questions? Section 0104 Recertification Chair Jack Meagher 77 Autumn Road Lunenburg, MA