Introduction to coaching conversations Ann Telesz May 2015.

Slides:



Advertisements
Similar presentations
Facilitating Restorative Group Conferences
Advertisements

What is the difference between Mentoring and Coaching?
Exploring Egan’s Skilled Helper: Further Applications Mentoring CPD & Supervision.
Working on behalf of Developing people for health and healthcare Coaching and Mentoring Dr Rebecca Viney “We cannot teach people anything; we can only.
Coaching through coaching Exploring The Journey from HR to Coach Peter Mayes
Soft Skills for a Digital Workplace: Verbal Communication Unit D: Improving Informal Communication.
Mentoring Workshop. Workshop aims Aim To introduce participants to the role of the mentor and help them prepare for mentoring as a part of the Leadership.
Management Development
Aims of Workshop Introduce more effective school/University partnerships for the initial training of teachers through developing mentorship training Encourage.
Making the most of your mentoring relationship 2 nd International PhD Symposium Moshi, Tanzania 27 th - 29 th November 2013 Elisabeth & Hazel.
Holistic asset and strength based assessment March 2015 Facilitators George Topping Expert by Experience Allison Rosenthal Project Consultant Rose-Marie.
Mentoring The shape of LTFT Training
Working on behalf of Developing people for health and healthcare Coaching and Mentoring Dr Rebecca Viney “We cannot teach people anything; we can only.
Motivational Interviewing Christopher C. Wagner, Ph.D., Lic. Clin. Psy., CRC Virginia Commonwealth University Departments of Rehabilitation Counseling,
Motivational Interviewing. Motivational Interviewing – MI A style of counselling that aims to facilitate patient-driven decisions to change harmful behaviour.
Brief Lifestyle Counselling. Behaviour Change  Why don’t you believe someone when they say they are never drinking again?  What behaviour change work.
TIPS FOR PERSONAL PROFESSIONAL SUCCESS. PROFESSIONAL ETHICS  CREATE YOUR OWN CODE OF ETHICS AND LIVE UP TO THEM.  INTEGRITY- HONESTY – RESPECT- COMPASSION.
Unit II – Leadership Skills Chapter 3 - Motivation Section 2 – Coaching and Mentoring.
Leading and Facilitating Change PCMH Learning Collaborative May 20, 2015.
Welcome LEARN: teamwork and communication in Quality Improvement
The Advising First College Life Coaching Program
Skills Workshop New Mentors & Mentees
Successful Mentoring Relationships for Career Development
COACHING FOR GREATER RESILIENCE
Career Coaching: what it is and how to do it
Provide instruction.
Introduction to interviewing skills 2 Presented by – Date –
Welcome! Enhancing the Care Team May 25, 2017
Career Coaching: what it is and how to do it
EMPLOYEE RETENTION, ENGAGEMENT, & CAREERS
Coaching through challenges
Scenario 12: Giving instructions
T H R E S A G M O D L The skilled helper Gerard Egan (1975)
Scenario 25: Peer mentoring
Coaching.
Becoming an Effective Trainer
Exploring how people who work in the system can make the most of every opportunity to have a person centred conversation Conversations.
If you have a problem at work who helps you to resolve it?
Introduction to Coaching Skills for Senior School Leaders
Approaches used in Health Promotion Campaigns
Human Resources Competency Framework
Competency Based Learning and Development
Respect for People March 22, 2018.
Action Learning An Introduction.
INTERVENTION Goal Zero. No Harm. No Leaks..
Extreme Mentoring 16th July 2018
Skills Workshop Mentors & Mentees
Scenario 21: Restorative Approaches (A)
Unit 3: Lesson 4-5.
Nuts and Bolts of Peer Coaching
Module 2 Nuts and Bolts of Peer Coaching Peer Coach Training.
Navigating Partnerships
Stephen Bennett Sarah Holmes Pearl Barker Mark Wilkinson
Trainers facing learner issues
Team Leader Training Human Factors
PEER-TO-PEER INTERACTION
Core Competencies for Primary School Teachers in Crisis Contexts
What is Coaching? Workshop 1.
Interview Preparation Workshop
End of Term 2 Review Wednesday 16 March 2016
CPD: The Coaching & Mentoring Model
Department of Applied Social Sciences
Human Resources Division
Visible Learning WHAT REALLY WORKS in Special and Inclusive Education
CORE 3: Unit 3 - Part D Change depends on…
Core Competencies for Primary School Teachers in Crisis Contexts
RBWM SCITT Mentor Meetings 2017.
Designing a teaching session
Framework for the day Briefly aout The Careercenter Briefly about coaching Some coaching.
Presentation transcript:

Introduction to coaching conversations Ann Telesz May 2015

Aims To introduce coaching conversations as part of communication skills To introduce the idea of Health Coaching To practice conversations using coaching and advising

Objectives to differentiate between coaching and other types of conversation to identify scenarios when a coaching approach could be useful

What is coaching? ‘The coach works with clients to achieve speedy, increased and sustainable effectiveness in their lives and careers through focused learning. The coach’s sole aim is to work with the client to achieve all of the client’s potential – as defined by the client’ Jenny Rogers Coaching Skills A Handbook 2008

Principles of coaching The client is resourceful The coach’s role is to develop the client’s resourcefulness through skilful questioning, challenge and support Coaching addresses the whole person – past, present and future The client sets the agenda The coach and client are equals Coaching is about change and action

What is coaching not? Advice Performance review Patronage by senior in the field Counselling Psychotherapy

‘The success of coaching and mentoring is in the establishment of an effective relationship based upon mutual respect, honesty and understanding, combined with structured questioning to enable the coachmentee to find their own solutions.’

Exercise in pairs Think of something that you have been wanting to do something about, but haven’t managed e.g. a New Years resolution. Now tell your colleague about that. And get your colleague to give you their best advice for no longer than a minute, then swap round for a further minute

Questions only Now repeat the process concentrating on active listening and when you speak using questions only for 5mins Do this just one way in your pair What questions work?

In relation to the topic you were talking about What do you specifically want to change? How will you know that you have succeeded? What benefits will success bring? How are you stopping yourself making this change? When have you had success in the past, at least in part? What can you learn from that success? What is the first step now

Models of Coaching IGROW Egan’s skilled helper Coaching with the Kipper Tie

Kipper K Key issues and goals I Importance and Implications P Present Situation P Perfect World and Possibilities E Evaluating Choices R Resolutions and Review Management Futures Consulting Limited 2013

Trainee exercise Work in group of 3 where one is an observer Think of an issue you have had with a trainee Briefly describe it to a colleague Role play the trainee with a trainer adopting a coaching approach Observer to monitor

Health coaching is… ‘ a method of patient education that guides and prompts a patient to be an active participant in behaviour change ’

Traditional ApproachHealth Coaching Approach Decisions are made by the clinician Decisions are made in patient-clinician partnership Patient told what to do Patient finds their own solutions Patient believes it is the clinician's role to fix them Patient believes that they have an active role to play in changing to improve their own health Goals are set by the clinician and success is measured by them The patient is supported to define their own goals & success is measured by their attainment Patient required to change as requested Collaboration and assistance in facilitating change Psychological barriers to change not considered Psychological barriers to change included Focus on extrinsic motivators Intrinsic motivators included

Health coaching exercise Think of a patient with a long term health condition where you feel you have not been getting the message across In groups of 3 – patient, doctor and observer try a coaching approach

Objectives to differentiate between coaching and other types of conversation to identify scenarios when a coaching approach could be useful

Questions?

Balance Wheel Exercise © Management Futures

Resources Coaching courses including Coaching for Health Applying for coaching Coaching and Mentoring Team t: e: