TRIANGLE OF CARE 2 GOLD STARS – WHAT NEXT? Tracy Collard - Carer Lead Anne Broadhurst – Lead Governor/Carer Governor & Carer Greater Manchester West Mental.

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Presentation transcript:

TRIANGLE OF CARE 2 GOLD STARS – WHAT NEXT? Tracy Collard - Carer Lead Anne Broadhurst – Lead Governor/Carer Governor & Carer Greater Manchester West Mental Health NHS Foundation Trust

THE STORY SO FAR ACHIEVED 2 GOLD STARS IN MARCH 2015 INPATIENT WARDS & COMMUNITY TEAMS IN OUR DISTRICT SERVICES IN BOLTON, SALFORD & TRAFFORD INPATIENT AND COMMUNITY TEAMS IN OUR SPECIALIST SERVICE NETWORK WHICH COVERS PRESTWICH, TRAFFORD, SALFORD, CUMBRIA & CENTRAL LANCS

MOTIVATORS TO MAINTAIN MOMENTUM PROUD OF ACHIEVEMENTS QUALITY ACCOUNT KITEMARK SYSTEM FOR SERVICE USER & CARER FEEDBACK, ENGAGEMENT AND INVOLVEMENT MY ROLE – CARER LEAD CARERS

CHALLENGES WE FACED GETTING THE SELF-ASSESSMENTS COMPLETED CARER INPUT UPDATING SELF-ASSESSMENTS TIME

POSITIVES SUPPORT FROM THE TOP DEDICATED CARER LEAD DEDICATED CARER TRAINER CARER CHAMPIONS CARERS PART OF STRATEGY GROUP/WORKSTREAM FORUMS ENTHUSIASTIC STAFF CARERS STRATEGY/CHARTER/WEBPAGE REALISING HOW FAR WE HAVE COME

HOW HAVE SERVICES IMPROVED FOR CARERS SINCE JOINING THE TRIANGLE OF CARE SCHEME? Anne Broadhurst

FINAL THOUGHTS