Copyright © 2014 Sky Software. All rights reserved. www.skyits.com Guest Services Dashboard.

Slides:

Advertisements

Similar presentations

Quality Management System (QMS) By Sky Software Co. LLC.

Advertisements

HR SCORECARD Presented By ADEEL TARIQ MOBASHIR ALI.

Heading 1 (Arial bold - point size 22) Debtors Manager Sales Training.

Academic Dashboard AASCU Academic Affairs Summer Meeting July 28, 2006 Kichoon Yang, Provost Northwest Missouri State University.

Copyright © 2014 Sky Software. All rights reserved.

June 9, 2009Kentucky Sales Rep Pat Ryan1 Tier I: Screening & Group Interventions  Study Island collects progress monitoring data reflected in real-time.

How to Request a Project A template from TransparentChoice.

ACT Lien System - Agenda Process Overview & Key Differentiators Business Process Overview System Functionality Overview: –Billing –Lien Tracking & Customer.

Clarity on the performance of IT Metricus at a Glance Metricus Metricus has been acknowledged for breaking new ground on IT performance management and.

Simfund Filing Training Introduction First Look Step by Step Training.

McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc. All rights reserved Chapter The Future of Training and Development.

Quality Assurance & Customer Service Presentation Mahmoud Elhefnawi April 2013 Mahmoud Elhefnawi April 2013.

Optimizing IT Department Project Portfolio Management (Concurrency Corporation)

Measuring and Delivering Marketing Performance

Chapter 9 Servicing Fund Shareholders Viewing recommendations for Windows: Use the Arial TrueType font and set your screen area to at least 800 by 600.

What is Business Intelligence? Business intelligence (BI) –Range of applications, practices, and technologies for the extraction, translation, integration,

Copyright © Oracle Corporation, All rights reserved. Oracle Sales and Service Key Product Highlights Releases

E QUUS software Delivering transparent data to Senior Management: Data Analytics & Dashboard Reporting Alan Bell, VP Technology Solutions.

Show Car Event Management Solution PeoplePlus Copyright PeoplePlus Software 2011.

Unilever Organizational Change on CRM Organizational Change Management Hanoi, 16 August

Better Service Please. When is Taplause needed You don't work with customers directly Your business runs in multiple locations You use resellers or delivery.

Delivering the ultimate guest satisfaction by improving staff efficiency and accountability SynergyMM S ® Maintenance Management System.

CRMWorks ASIA Digital Marketing Suite Marketing Automation through Net-Results CRMWA Digital Marketing Suite Rev 07.

SGS Indicators Project Cynthia Cappello, Board of Trustees Mo Copeland, Head of School.

Managed Print Services. MyOffice PrinterServices HardwareSoftwareTonerPartsLabor Consultative Services Level 1 & 2 Help Desk Triage Increase efficiencies.

Module 10: Monitoring ISA Server Overview Monitoring Overview Configuring Alerts Configuring Session Monitoring Configuring Logging Configuring.

1 Case Study Managing Chemical Costs by Finding Optimal Alum Usage (Analyzing Alum effect on Settled Water Turbidity)

© 2003, 2012, Advanced Fitness Designs, Inc. All rights reserved. Reproduction of in any form, printed or electronic is expressly forbidden. AthleteMonitoring.com.

Natalie M. Shank EDFL Headley.  To align with the course objective to review a practical application of technology in my life  To examine the.

Chapter 16 Information and Operations Management 1e Management 1e - 2 Management 1e Learning Objectives  Explain how managers use controls.

V | © OverDrive, Inc | Page 1 We'll showcase reports which best track circulation, new patrons, site traffic, and popular titles. Your team.

HARRIET Hazard, Assessment, Risk Review Identification and Evaluation Tool.

Strategic Plan Development Using KPIs to Develop the Strategic Plan.

Chapter 1 Managing and the Managers Job

AGTA. QUALITY ASSURANCE PROGRAM PROBLEMS WITH CURRENT QUALITY ASSURANCE PROGRAM: n Operations were inconsistent and inefficient –Response was inconsistent(Cities.

PATI Patent Application Text Initiative Terrel Morris Division Head, B&ISD Office of Patent Information Management (OPIM) United States Patent and Trademark.

Implementing Writing Technology in our Instruction By Judson Smith.

SUBLIME METRICS Group: Daniyal Ahmed M. Hashir Rizwan Rimsha Kabir JAN 2015 Supervisor: Dr. Abdul Basit Shaikh.

Bell Ringer Activity For each of the following functions, relate them to your own lives. –Planning –Organizing –Leading –Controlling.

An Improved Model for Risk Management NCSHA Conference 2015 September 28, 2015 Leslie McKnight, Director of Loan Servicing & Asset Management.

1 CUSTOMER SATISFACTION PROCESS. After completion of every project, an goes from Head of Research & Analytics department to the project manager.

Ops Control Tools April 18, 2011 Agenda Types of ops control tools How to implement in Profit Tools Examples Demo Discussion / Q&A.

Read to Learn Describe the overall purpose of management. Discuss the four functions of management.

MEETING PLANNER SURVEYS Jay Gordon. Preview Our Meeting Planner Surveys Data gathered Useful information.

© 2014 Verint Systems Inc. All Rights Reserved Worldwide. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All.

Amazing Features A Real Tool for Spying on and Monitoring a Smartphone Call Interception Call History Instant Messaging SMS Tracking Feature Gps.

Beyond Reporting: Using Dashboards to Take Your Agency to the Next Level Kelsey Louie, MSW, MBA Chief Executive Officer Gay Men’s Health Crisis 6/16/16.

Trialling Copyright Virtual Management Simulations ENGINUITY.

06 JULY 2016 NHISSA MEETING mHEALTH REGISTRY M.J. NKGAPELE.

Session 37 Business Intelligence Reporting

MEETING PLANNER SATISFACTION TRACKING SOLUTION

Improving finance function effectiveness in IT company

Learning Management System

Overview Power Quality Dashboard Fred Elmendorf August 2014.

OSS One Stop Solution.

Read to Learn Describe the overall purpose of management. Discuss the four functions of management.

Reservation Manager Melia Bali Requirements:

Read to Learn Describe the overall purpose of management. Discuss the four functions of management.

Functions of Management Part I

Automotive CRM Software? WHY SHOULD A BUSINESS IMPLEMENT.

MDIC- Case for Quality Forum

How to Create a KPI Dashboard Report

1 1 Increase Imagine the Possibilities Convert Costs MOBILE-READY

Custom Transport Management Software by CustomSoft.

What is Reputation Management

Introduction to Management

Data Visualisation Iraj Namdarian Luxumbourg – 28/11/2014

Click here to advance to the next slide.

Cascading Strategic Objectives – Hoshin Planning Template

Presentation transcript:

Copyright © 2014 Sky Software. All rights reserved. Guest Services Dashboard

About Guest Services Dashboard First Implementation in August, 2014 Guest Services Dashboard is to provide hotel management with instant, real-time and quick identification for essential KPIs reflecting the quality and efficiency of the overall hotel and departments guest services Initial feedback shows substantial improvement in satisfaction level and performance efficiency in the hotel Copyright © 2014 Sky Software. All rights reserved.

Guest Services Dashboard Features Instant Efficiency Track in real-time Quick Identification Correct Negative Trends Paperless environment Improve Satisfaction Level Align strategies and organizational goals Gain total visibility of QMS instantly Measure efficiencies/inefficiencies in real-time Saves time compared to running multiple reports No more hunting around for information from multiple reports and sources Ability to make more informed decisions based on collected business intelligence Copyright © 2014 Sky Software. All rights reserved.

Guest Services Dashboard Widgets Copyright © 2014 Sky Software. All rights reserved.

Work Volume Screen Copyright © 2014 Sky Software. All rights reserved.

Courtesy Calls Feedback Screen Copyright © 2014 Sky Software. All rights reserved.

Overdue Work Requests Screen Copyright © 2014 Sky Software. All rights reserved.

Efficiency Ratio by Department Screen Copyright © 2014 Sky Software. All rights reserved.

Top Requests by Category Screen Copyright © 2014 Sky Software. All rights reserved.

Efficiency by Department Screen Copyright © 2014 Sky Software. All rights reserved.

Testimonial Copyright © 2014 Sky Software. All rights reserved. Installing the newly developed QMS Guest Services Dashboard at InterContinental Jeddah has powered the upper management at the hotel with an effective tool to monitor the overall performance of all the departments. Now, our GM is daily monitoring the dashboard and frequently sending the live performance screenshots by to the concerned department Head. “ Muhammad Hafeez Iqbal, Director of IT InterContinental Jeddah Hotel

Thank You Copyright © 2014 Sky Software. All rights reserved.