Generations at Work Presented by Dr. Todd Arwood Louisville, KY.

Behavioral Outcomes A clear understanding of the evolution of various age groups in our society. Insight into key historical events which helped shape the morals, values, and behaviors of the various generations. Skills for working effectively with people from different generations. Have fun & enjoy your experience!

The Generational Divisions Matures – Born prior to 1946 Baby Boomers – Born 1946 – 1964 Generation X – Born 1965 – 1980 Generation Y – Born

Guiding Influences Historical Events Societal Influences The Media (Available Information) Past Generations The amount of adversity each generation experiences in its formative years determines, more than any other factor its general outlook on life.

Matures – Born prior to 1946 Traditional Work Ethic Work First Born to Lead Loyal to Employer Independent but Conventional (Non-Risk Taker) Value working well with others Believe in Mission Strong Chain of Command

Matures - Values Money Responsibility Public Recognition Accomplishment Desire to Lead Organizational Loyalty

Matures - Influences The Great Depression begins Franklin D. Roosevelt elected President Social Security established 1941 – Pearl Harbor – U.S. enters World War II 1944 – D-Day in Normandy

Matures - Traits Patriotic Loyal Fiscally Conservative (a.k.a Thrifty!) Faith in Institutions Hard Work Sacrifice Right/Wrong Work Fast

Baby Boomers - Born Money/Work Ethic Work First Expect to Lead Loyal to Employer Care Deeply What Others Think Want Others To Work With Them Technically Challenged Chain of Command

Baby Boomers - Values More Money Promotion Public & Peer Recognition Desire for Subordinates Control Loyalty

Baby Boomers - Influences 1946 – Beginning of 30 years of economic expansion 1957 – Congress passes Civil Rights Act 1960 – JFK elected President 1962 – Cuban missile crisis and John Glenn orbits the earth 1963 – JFK assassinated 1965 – U.S. sends combat troops to Vietnam 1968 – Robert Kennedy and MLK assassinated 1969 – Neil Armstrong walks on the moon & Woodstock

Baby Boomers - Traits Optimistic Idealistic Competitive Crusading Causes Buy Now/Pay Later Everybody’s Rights Work Efficiently

Generation X – Born Principle/Satisfaction Lifestyle First No Need to Lead Loyalty to Skills Less Concerned What Others Think Prefer to Work Alone Technically Savvy Must Have Mission Individual First

Generation X - Values Time off Meeting Own Goals Recognition From Boss Skills Training Stock Options Mentoring

Generation X - Influences 1973 – Watergate scandal 1978 – Mass suicide Jonestown 1979 – Mass corporate layoffs begin AIDS begins to receive worldwide attention 1986 – Challenger explodes 1987 – Dow Jones Industrial Average falls 22%

Generation X - Traits Techno savvy Diverse Independent Skeptical Live for Today, but still… Save, Save, Save in case we’re here tomorrow! Right in my Context Entrepreneurial “Me Generation” Eliminate the Task

Generation Y – Born My Principle/My Satisfaction Lifestyle First No Desire to Lead Loyalty to Skills Care Little What Others Think Like Smaller Groups State-of-the-Art Must Have Mission Me First

Generation Y - Values Work Only to Live Portable Skills Training Meeting Own Goals Stock Options Mentoring More Vacation Risk Takers

Generation Y - Influences 1990 – Desert Storm 1991 – Windows introduced by Microsoft 1995 – Oklahoma City Bombing 1996 – O.J. Simpson Trail 1999 – Columbine Shootings/ Impeachment of President Clinton/ Y2K crisis 2001 – 09/11

Generation Y - Traits “What’s Next?” Independent Spenders Just Show Up Globally Intolerant Suspicious Health Conscious Earn to Spend Very Cyber Literate What’s Right? Do Exactly What’s Asked

The Universals Direction Why? Goals Standards Feedback Appropriate Consequences Skills Tools To Be Known as Individuals & Treated with Respect

Though there are certainly some commonalities within the generations related to the times in which they grew up, individuals within each generation should be viewed as just that – individuals. We need to move past notions such as all 65-year olds want to retire, or all 20-year olds are tattooed and pierced.

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