HCE MID-YEAR CONFERENCE - Multi-Generational Leadership Panel - June 22, 2016 (9:00 am to 10:30 am)

“Multi-Generational” Definition The term “multigenerational” is typically used to describe the four predominant generations in today’s workforce: 1.Traditionalists/Veterans (Born 1922 to 1945) 2.Baby Boomers (Born 1946 to 1964) 3.Generation X (Born 1965 to 1980) 4.Generation Y/Millennial (Born 1981 to 2000) 2

Traditionalists/Veterans 3 Source: Integrated Healthcare Strategies. Knowledge Center. Articles and Reports. The Multigenerational Workplace: Strategies and Solutions for Healthcare Employers. Article 33.

Baby Boomers 4 Source: Integrated Healthcare Strategies. Knowledge Center. Articles and Reports. The Multigenerational Workplace: Strategies and Solutions for Healthcare Employers. Article 33.

Generation X 5 Source: Integrated Healthcare Strategies. Knowledge Center. Articles and Reports. The Multigenerational Workplace: Strategies and Solutions for Healthcare Employers. Article 33.

Generation Y/Millennial 6 Source: Integrated Healthcare Strategies. Knowledge Center. Articles and Reports. The Multigenerational Workplace: Strategies and Solutions for Healthcare Employers. Article 33.

Personal and Lifestyle Characteristics by Generation 7 Source: WMFC. Veterans ( ) Baby Boomers ( ) Generation X ( ) Generation Y ( ) Core Values Respect for authority Conformers Discipline Optimism Involvement Skepticism Fun Informality Realism Confidence Extreme fun Social Family Traditional Nuclear DisintegratingLatch-key kidsMerged families Education A dreamA birthrightA way to get thereAn incredible expense Communication Media Rotary phones One-on-one Write a memo Touch-tone phones Call me anytime Cell phones Call me only at work Internet, Picture phones Texting Dealing with Money Put it away Pay cash Buy now, pay laterCautious Conservative Save, save, save Earn to spend Work Ethics And Values Hard work Respect for Authority Sacrifice Duty before fun Adhere to rules Workaholics Work efficiently Crusading causes Personal fulfillment Desire quality Question authority Eliminate the task Self-reliance Want structure and direction Skeptical What’s next Multitasking Tenacity Entrepreneurial Tolerant Goal oriented Work Is… An obligationAn exciting adventureA difficult challenge A contract A means to an end Fulfillment Leadership Style Directive Command and control Consensual Collegial Everyone is the same Challenge others Ask why *TBD Interactive Style IndividualTeam player Loves to have meetings EntrepreneurParticipative Communications Formal Memo In personDirect Immediate Voice mail Feedback and Rewards No news is good news Satisfaction in a job well done Don’t appreciate it Money Title recognition Sorry to interrupt, but how am I doing? Freedom is the best reward Whenever I want it, at the push of a button Meaningful work Messages That Motivate Your experience is respectedYou are valued You are needed Do it your way Forget the rules You will work with other bright, creative people Work and Family Life Ne’er the twain shall meetNo balance Work to live Balance