Automating and Collaboration Software Oleg Shaikhatarov and Dan Germain (CTO Cobweb)

Parallels – Optimized Computing TM 2 Introductions - Agenda Cobweb – An introduction The Changing Landscape Solutions with Parallels Automation

Parallels – Optimized Computing TM 3 Cobweb – Small Business and Enterprise

Parallels – Optimized Computing TM 4 Best of Breed Technologies

Parallels – Optimized Computing TM 5 What do Cobweb do?

Parallels – Optimized Computing TM 6 Cobweb – out there...

Parallels – Optimized Computing TM 7 Changing Landscape

Parallels – Optimized Computing TM 8 Cloud Computing On Premise Experience in Hosted Delivery model

Parallels – Optimized Computing TM 9 Rapid implementation Anywhere-access Rich extensibility Vendor Hosted Control & ownership Strategic capabilities Advanced integration On-PremisePartner Hosted Outsourced IT Industry / Vertical configuration Packaged solutions The Power of Choice

Parallels – Optimized Computing TM 10 Key Factors Driving the Market Economic Issues Technology change Agility & Flexibility

Parallels – Optimized Computing TM 11 The Business Drivers

Parallels – Optimized Computing TM 12 Software as a Service - SaaS £ £ No Capital Investment Pay for what you use No hardware to maintain No Patching or updates to manage Enterprise level security DR and compliance built in

Parallels – Optimized Computing TM 13 Service is All Important Software Microsoft ExchangeSharePoint ServicesDynamics CRM 4.0Windows Web HostingWindows ServerSQL ServerRIM BlackBerryMessageLabs SecurityOnline Backup Services 24/7 Technical SupportOn-Boarding & MigrationConfiguration ManagementAutomationService ActivationEducation & TrainingBusiness SolutionsBilling

Parallels – Optimized Computing TM 14 Quality as a way of life ISO27001 MOF/ITILISO9001 Cobweb Total Quality Management Cobweb Total Quality Management

Parallels – Optimized Computing TM 15 Key Technology Partners

Parallels – Optimized Computing TM 16 Choices

Parallels – Optimized Computing TM 17 Parallels Automation Services Provisioning Configuration Management Business Functions Infrastructure management

Parallels – Optimized Computing TM 18 Parallels Automation for IT Administrators Provisioning of ServicesServer & Resource managementApplication ManagementBilling & cost managementEnd-user self serviceDepartmental management

Parallels – Optimized Computing TM 19 The Parallels Choice for Cobweb Why Parallels?

Parallels – Optimized Computing TM 20 Implementation Flexibility Project Manage Phased Project Testing Training and Support Release Manage

Parallels – Optimized Computing TM 21 The End Result Satisfaction Rate 94% Recommend our Solutions 82% Would Repurchase 78%

Parallels – Optimized Computing TM 22 What’s in the Future? 100% of customers migrated to Parallels Multiple services per customer Exchange 2010, Office Communications Marketplace applications

Parallels – Optimized Computing TM 23 Demo? how using Parallels Automation can simplify your and collaboration operations. An introduction to the capabilities of Parallels Automation How Parallels Automation enabled Cobweb to create an efficient operation (I will ask him to include start-up time, learning curve for staff, management efficiencies, ratio of managers to customers) A brief demonstration on Parallels Automation

Parallels – Optimized Computing TM 24 More Information Other sessions & recordings Hands-on Labs Interested in reselling in EMEA? Interested in further knowledge sharing?