SHOPS is funded by the U.S. Agency for International Development. Abt Associates leads the project in collaboration with Banyan Global Jhpiego Marie Stopes International Monitor Group O’Hanlon Health Consulting Business for Health Business Skills for Private Medical Practices Module 1: Define Your Health Practice As a Business
A Quick Start Welcome! While you are waiting for the class to begin, please take the Pre-Test and make sure your name is on it before you hand it to the facilitator. While you are waiting for the class to begin, please take the Pre-Test and make sure your name is on it before you hand it to the facilitator. Thank you!. 2 Business Skills for Private Medical Practices Module 1
Agenda Welcome Is a Health Practice a Business? Business versus Medical Imperatives The Stages of Business Development Summary and Evaluation Close Business Skills for Private Medical Practices3
Learning Objectives During this session, you will: 1.define what it means to be in business; 2.discuss the potential conflict between business needs and medical ethics; 3.plan how to manage this potential conflict; Business Skills for Private Medical Practices Module 14
Learning Objectives 4.describe the key concerns of business at different stages of development; 5.determine the current and desired stage of your business 6.discuss the next step; and 7.state your key take-away from this session. Business Skills for Private Medical Practices5
Introduction You will have 1 minute to introduce yourself: 1.Your name 2.Your position 3.Your business 4. How long you have been in business Business Skills for Private Medical Practices6
Is a Health Practice a Business? Business Skills for Private Medical Practices 7
Discussion Statements Business Skills for Private Medical Practices8 Statement A: My health practice should be treated as a business Statement B: My health practice should NOT be treated as a business
What is Your Health Practice? Business Skills for Private Medical Practices9 SectorPurposeOperational Profit or Benefit Rationale Government Organization Provide necessary public services and regulatory oversight Social Private Business Organization Provide products or services to customers Financial NGO (Non- Government Organization) Provide services to people in need, work for social transformation Welfare
Business versus Medical Imperatives Business Skills for Private Medical Practices 10
What is Your Position? Business Skills for Private Medical Practices11 Business Imperative Position: I can only treat the people who can pay for my services vs. Medical Imperative Position: I have to treat anyone who needs my services, regardless of their ability to pay
What Could You Do If Someone in Need Can’t Pay for Services? Business Skills for Private Medical Practices12
My Plan If Someone in Need Cannot Pay for Services Business Skills for Private Medical Practices13
The Stages of Business Development Business Skills for Private Medical Practices 14
The Three Stages of Business Development 1.A craft organization 2.A promotional organization 3.An administrative organization Business Skills for Private Medical Practices15
Which Stage of Business Development? Case A: Dr. (Mrs.) Sarah Chukwuma Her clinic is a _____________ organization Business Skills for Private Medical Practices16
Which Stage of Business Development? Case A: Dr. (Mrs.) Sarah Chukwuma Her clinic is a PROMOTIONAL organization Business Skills for Private Medical Practices17
The Promotional Organization Owner: Limited time to provide direct services because of continual marketing and public relations activities Structure: Simple, with everyone reporting to the leader, at least in part Innovativeness: Exploits innovation Growth: Rapid early growth Business Skills for Private Medical Practices18
Which Stage of Business Development? Case B: Dr. Donald Tunex His practice is a _____________ organization Business Skills for Private Medical Practices19
Which Stage of Business Development? Case B: Dr. Donald Tunex His practice is an ADMINISTRATIVE organization Business Skills for Private Medical Practices20
The Administrative Organization Owner: Far removed from providing direct services to clients because busy leading the business Structure: Departments and levels of the organization are identified. Innovativeness: Develop products or services rather than major innovation Growth: Grow over time Business Skills for Private Medical Practices21
Which Stage of Business Development? Case C: Dr. Abdullah Taore His hospital is a _________________ organization Business Skills for Private Medical Practices22
Which Stage of Business Development? Case C: Dr. Abdullah Taore His hospital is a CRAFT organization Business Skills for Private Medical Practices23
The Craft Organization Owner: Provides direct services to clients Structure: Levels of power: (1) official family, (2) trusted employee group, and (3) transient group Innovativeness: Very little Growth: Stable Business Skills for Private Medical Practices24
Where Does Your Business Fit- and Is That Enough? Where Does Your Business Fit- and Is That Enough? 1.My business is currently a _________ organization. 2.I __ am ___ am not satisfied with being at this stage of business development. 3.[If not satisfied] I would like to see my business grow into a ______________ organization. Business Skills for Private Medical Practices25
Summary and Evaluation Business Skills for Private Medical Practices 26
The Next Step Ask your employees: 1.How do you think we should handle people in need who cannot pay for our services? 2.How well do you feel that the current structure of the business is working? 3.Any constructive suggestions regarding what we can do to improve our efficiency and effectiveness? Business Skills for Private Medical Practices27
Let’s See How Much You’ve Learned Please take the Post-Test. We will compare it to your Pre-Test to see how much you’ve learned in this session. Thank you. Business Skills for Private Medical Practices28
My Key Take-Away Business Skills for Private Medical Practices29
Evaluation Sheet Business Skills for Private Medical Practices30