Copyright ©2015 Pearson Education, Inc.12-1 Chapter 12 Leadership and Trust

Learning Outcomes Define leader and leadership. Compare and contrast early leadership theories. Describe the four major contingency leadership theories. Describe modern views of leadership and the issues facing today’s leaders. Discuss trust as the essence of leadership. Copyright ©2015 Pearson Education, Inc.12-2

Copyright ©2015 Pearson Education, Inc Define leader and leadership.

Leaders and Leadership Copyright ©2015 Pearson Education, Inc.12-4 Leader: Someone who can influence others and who has managerial authority. Leadership: The process of leading a group and influencing that group to achieve its goals.

Copyright ©2015 Pearson Education, Inc Compare and contrast early leadership theories.

Trait Theories of Leadership Copyright ©2015 Pearson Education, Inc.12-6

What Traits Do Leaders Have? Copyright ©2015 Pearson Education, Inc.12-7

Behavioral Theories of Leadership Copyright ©2015 Pearson Education, Inc.12-8

University of Iowa and Ohio State Studies Copyright ©2015 Pearson Education, Inc.12-9

University of Michigan Study and Managerial Grid Copyright ©2015 Pearson Education, Inc.12-10

Situational Leadership Copyright ©2015 Pearson Education, Inc Which leadership styles might be suitable in different situations, and what are those different situations?

Copyright ©2015 Pearson Education, Inc Describe the four major contingency leadership theories.

Least-Preferred Coworker Questionnaire Copyright ©2015 Pearson Education, Inc.12-13

The Fiedler Model Copyright ©2015 Pearson Education, Inc.12-14

Situational Leadership Theory Copyright ©2015 Pearson Education, Inc Why does a leadership theory focus on the followers? What does readiness mean?

Situational Leadership Theory (cont.) Copyright ©2015 Pearson Education, Inc.12-16

Leader-Participation Model Copyright ©2015 Pearson Education, Inc.12-17

Path-Goal Theory Copyright ©2015 Pearson Education, Inc Four leadership behaviors: Directive leader Supportive leader Participative leader Achievement-oriented leader

Path-Goal Model Copyright ©2015 Pearson Education, Inc.12-19

Copyright ©2015 Pearson Education, Inc Describe modern views of leadership and the issues facing today’s leaders.

Leader-Member Exchange Theory Copyright ©2015 Pearson Education, Inc A leadership theory that says leaders create in-groups and out-groups and those in the in- group will have higher performance ratings, less turnover, and greater job satisfaction.

Transactional vs. Transformational Leaders Transformational Leaders leaders who stimulate and inspire (transform) followers to achieve extraordinary outcomes. Copyright ©2015 Pearson Education, Inc Transactional Leaders: Leaders who lead primarily by using social exchanges (or transactions).

Charismatic vs. Visionary Leaders Copyright ©2015 Pearson Education, Inc.12-23

Leaders and Teams Copyright ©2015 Pearson Education, Inc.12-24

Contemporary Issues: Employee Empowerment Copyright ©2015 Pearson Education, Inc Managers are increasingly leading by not leading; that is, by empowering their employees.

Contemporary Issues: National Culture Cross-Cultural Leadership Korean leaders are expected to be paternalistic toward employees. Arab leaders who show kindness or generosity without being asked to do so are seen by other Arabs as weak. Japanese leaders are expected to be humble and speak frequently. Scandinavian and Dutch leaders who single out individuals with public praise are likely to embarrass, not energize, those individuals. Copyright ©2015 Pearson Education, Inc.12-26

Contemporary Issues: Emotional Intelligence (EI) Copyright ©2015 Pearson Education, Inc EI, more than any other single factor, is the best predictor of who will emerge as a leader.

Copyright ©2015 Pearson Education, Inc Discuss trust as the essence of leadership.

The Importance of Trust 1.Practice openness. 2.Be fair. 3.Speak your feelings. 4.Tell the truth. 5.Be consistent. 6.Fulfill your promises. 7.Maintain confidences. 8.Demonstrate confidence. Copyright ©2015 Pearson Education, Inc.12-29

A Final Thought on Leadership Copyright ©2015 Pearson Education, Inc Leadership may not always be important!

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