Welcome to the Ocado Pre-screen

Housekeeping Rules Health and safety Facilities What to expect Feedback Discuss Health and safety Fire exits/scheduled alarms Facilities Toilets Water machines Breaks Mobile phones What to expect You are being assessed during the screening and constructive feedback may be passed on to your advisors, however do not panic! The session is designed to be fun and engaging Respect for one another in the room, everyone here is equal Confidential 121 support– please speak to your facilitator after the screening if you would like to ask any questions/flag any issues you are not comfortable sharing amongst the group Feedback – If you have any feedback regarding the screening or any improvements you feel we could make, please let your facilitator know at the end of the session.

What will be Covered Today? Overview of the Ocado Pre-Employment Training Driving Assessments & Interviews Key Criteria & Roles Available Questions and feedback

Ocado Pre-employment Training City and Guilds Entry Level 3 in Employability Skills Driving Assessment Guaranteed interview on successful completion of assessment Explain: Ocado pre-employment training is a 2 week accredited programme and upon successful completion of the course you will receive a City and Guilds Entry Level 3 in Employability Skills The course covers an in-depth knowledge of Ocado, including their values and what it is like working for them As part of this course you will complete a driving assessment in the Ocado van (they’ll be chance to practice beforehand!) Following successful completion of the assessment, you will have a guaranteed interview with Ocado The course is designed to be fun and engaging, with lots of group activities, and is not just a paper-completing exercise.

Learner Journey Explain the learner journey, this is a 10 day programme with the following sessions. Induction Personal Confidence Attitudes, Values and Communication Effective Communication Applying for a Job CVs and Manual Handling Candidate Project Interview Preparation Assessments Conclusion Tutor note, refer to the scheme of work if you want to provide learners with any additional session information.

The Role Customer Service Team Member (Drivers) Pay Rates: Mon-Sat up to 6pm: £8.04 per hour Mon-Sat after 6pm: £9.24 per hour Sunday up to 6pm: £10.05 per hour Sunday after 6pm: £11.55 per hour No previous experience is required, full training will be given Talk through the role and pay rates with learners and then explain: The daily route involves delivering up to 10 and 28 drops per shift of sealed shopping products, driving up to 250 miles a day. There are both full time (40 hours) & part time (30 hours) roles available & shifts vary from 5-10 hours long.

Key Criteria To be considered for these roles you must have: A smart & presentable appearance and a friendly attitude, the job is more than driving, it is a customer service role Physically fit & able to lift heavy totes full of shopping – this may involve walking up stairs. Make sure that learners understand the role. A smart & presentable appearance and a friendly attitude, the job is more than driving, it is a customer service role Physically fit & able to lift heavy totes full of shopping – this may involve walking up stairs

Key Criteria To be considered for these roles you must have: No more than 3 points on your driving license No driving bans within the last 10 years A clean CRB (however, some minor offences will be considered) – please speak to your facilitator at the break to discuss A good level of English both verbal and written Valid ID either full birth certificate or passport Proof of national insurance, proof of address & bank account in your name Flexibility with your working hours Make sure that learners understand the role. No more than 3 points on your driving license No driving bans within the last 10 years A clean CRB (however, some minor offences will be considered) – please speak to your facilitator at the break to discuss A good level of English both verbal and written Valid ID either full birth certificate or passport Proof of national insurance, proof of address & bank account in your name Flexibility with your working hours

Break 10 minutes

Ocado – An Introduction Ocado is the world’s largest online supermarket Ocado delivers Morrisons products amongst others They have their own smart-phone app – Ocado on the go There is a simple concept embedded in this slide – all employability providers are desperate for 2 things: A brand that is in any way recognisable within the employer marketplace A facility to offer an integrated route way to employers for client preparation learndirect has the most powerful brand across employability – if you genuinely remove the noise in terms of centre politics for the ASMs, and remove the limitations of ‘location’ or ‘scale’ in terms of message, there should be no reason why any employer shouldn’t’ choose to trust learndirect over other providers. Look at the like of Ingeus and Avanta – the lead on the marketplace through claiming scale and contract advantage – this is universal with learndirect. If the team stop focussing on contract or locality the power of the brand will be huge. The profile of learndirect employability needs to raised considerably, representation has been weak at any meeting I have attended for large scale vacancy mobilisation / market partnerships. This is a prime focus for my remit.

Ocado – An Introduction Play the video for learners

Introductions What previous experience do you have? Why you would like to work for Ocado? Ask each learner to introduce themselves to the group and answer the questions on screen.

English Screener You have 10 minutes to answer the 10 questions Give learners information about the screener

Next Steps Please return all checklists & screener to the facilitators. Feedback will be provided to your advisors following the screening. Details about course venue and start date will be confirmed for those successful. Be prepared as the course could start as soon as next week. Thank learners for attending the pre-screen, ask if they have any questions.