© 2012 Laura Portolese Dias, published by Flat World Knowledge Human Relations By Laura Portolese Dias 1

© 2012 Laura Portolese Dias, published by Flat World Knowledge This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License. To view a copy of this license, visit sa/3.0/or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA 2

© 2012 Laura Portolese Dias, published by Flat World Knowledge Chapter 13 Manage Your Career 3

© 2012 Laura Portolese Dias, published by Flat World Knowledge Learning Objectives 1.Apply power positioning techniques to your own career. 4

© 2012 Laura Portolese Dias, published by Flat World Knowledge Career Management and Emotional Intelligence 5

© 2012 Laura Portolese Dias, published by Flat World Knowledge Career Management and Emotional Intelligence 6 Emotional intelligence Diversity Teamwork Communication Conflict Ethics Motivation Personal success = happiness Decision making Stress management

© 2012 Laura Portolese Dias, published by Flat World Knowledge Power Power definition Influence Types of power – Reward – Coercive – Legitimate – Expert – Referent 7

© 2012 Laura Portolese Dias, published by Flat World Knowledge Power Personalities Power compulsive Power shy 8

© 2012 Laura Portolese Dias, published by Flat World Knowledge Power positioning Power position – Definition – Examples of ways to enhance power position 1-9

© 2012 Laura Portolese Dias, published by Flat World Knowledge Power Positioning P: Positive approach O: Open W: Willingness E: Employing R: Remembering 10

© 2012 Laura Portolese Dias, published by Flat World Knowledge Learning Objective 1.Describe how you can be promoted in your current or future organization. 11

© 2012 Laura Portolese Dias, published by Flat World Knowledge Career Promotion Plan Attitude Action 12

© 2012 Laura Portolese Dias, published by Flat World Knowledge Learning Objective 1.Be able to explain etiquette aspects that can help you achieve career success. 13

© 2012 Laura Portolese Dias, published by Flat World Knowledge Impression Management Introductions – Handshakes – Order of introduction Dining out Clothing 14

© 2012 Laura Portolese Dias, published by Flat World Knowledge Impression Management Technology Reputation management General etiquette – Be on time – Apologize if you make a mistake – Eye contact – Swear words – Don’t interrupt 15

© 2012 Laura Portolese Dias, published by Flat World Knowledge Learning Objectives 1.Be able to explain the personality characteristics that can increase the chances for your personal career growth. 2.Be able to explain why having a mentor can be an important part of your career growth. 16

© 2012 Laura Portolese Dias, published by Flat World Knowledge Successful Personality Traits Motivated Driven Good social skills Listening Reading body language Written communication Verbal communication Ability to make good decisions 17

© 2012 Laura Portolese Dias, published by Flat World Knowledge Successful Personality Traits Ability to work with a diverse workforce Teamwork Handling conflict Managing emotions Find a mentor Deal with change and continually learn and update skills Managing stress Being ethical Positive attitude Goal oriented Informing your supervisor that you want to grow your career 18