DIGITISATION WORKSHOPS FOR PARTICIPANTS Monitoring, Evaluation and Support Sarah Mitchell Programme Manager
Summary Why monitor? Monitoring process Financial Project progress Beneficiaries Evaluation process B y Project User surveys Best practice case studies Support to Projects
Why monitor? Public accountability - audit requirements Evaluation of use and benefit Inform future programmes
Monitoring process Financial compliance - payment process » What Happens Next pack » Recipient Area of website Project Development Report – quarterly / electronic – section A - business plan report & accounts – section B - technical report
Project Development Report Section A - Business Plan
Project Development Report Section B - Technical
Monitoring of beneficiaries Starts Jan 2003 Requirements: – Number of visits to website – User response device user profile - relating to target group feedback on benefits – Changes in response to feedback
Evaluation by projects monitoring report by NOF user surveys best practice case studies Future workshop
Project support NOF Case Manager: (forms etc); - (showcase) Technical Helpdesk: - Web information & advice: mailing lists - (public) - (closed) Programme manual Events
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