Federal Acquisition Service U.S. General Services Administration Ashley Dunklebarger/Joey Phelps Customer Service Directors General Services Administration May 2015 eTools for Vendors – Finding Government Business

Federal Acquisition Service Who is Customer Accounts and Research? What is a Customer Service Director? Why should I care?

Federal Acquisition Service Conclusion  What is e-Buy and when should it be used?  What benefits and value does the user get?  Who is using eBuy?  eBuy from the seller’s point of view  Starting an RFQ (as a buyer)  Questions and wrap up 3 gsa.gov/csd

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U.S. General Services Administration GSA eLibrary

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Federal Acquisition Service U.S. General Services Administration GSA Advantage! ®

Federal Acquisition Service GSA Advantage Stats  FY15 YTD Sales = $175M  800k+ Registered Customers  750k+ Searches Every Work Day  4k+ orders placed each day

Federal Acquisition Service Topics of Discussion  Homepage Functionality  Registration/Login  Searching Capabilities

Federal Acquisition Service

U.S. General Services Administration Experience GSA eBuy

Federal Acquisition Service Today’s Objectives  What is e-Buy and when should it be used?  What benefits and value does the user get?  Who is using eBuy?  eBuy from the seller’s point of view  Starting an RFQ (as a buyer)  Questions and wrap up 30

Federal Acquisition Service What is eBuy? 31  eBuy is an online Request for Quotes (RFQ) tool that allows Federal buyers to obtain quotes and issue orders for products and services offered by sellers on the GSA/VA Multiple Award Schedules (MAS) programs, Government wide Acquisition Contracts (GWACs), and Multi Agency Contracts (MACs).

Federal Acquisition Service 32 What is eBuy used for?  Services (highly customizable, attach requirements)  Obtaining volume discounts beyond contract pricing for high quantity or high dollar purchases  Purchases with complex requirements or combination product/service  Determining sources of supply (Request For Information)  Place RFQs directly against Blanket Purchase Agreements (BPAs)

Federal Acquisition Service 33 What are the benefits to customers?  Paperless environment (green)  Streamlined Acquisition Process  Easy way to procure services  Ensures competition  History

Federal Acquisition Service 34 Section Duncan Hunter National Defense Authorization Act  Pertains to all buyers for both product and service orders for MAS exceeding the Simplified Acquisition Threshold (SAT) ($150,000)  Perform market research and send an RFQ to as many Schedule contractors as practicable, and obtain at least three quotes. If three quotes are not obtained you must provide a written determination explaining that no additional contractors could be identified despite reasonable efforts. - or-  Contact all schedule holders that offer the required work by informing them of the opportunity for award (Use of e-Buy meets this requirement)

Federal Acquisition Service Small Business Jobs Act of 2010  Interim rule for FAR Case , effective Nov. 2, 2011, provides agencies with the ability to set aside orders and Blanket Purchase Agreements (BPAs) issued under Multiple Award Schedules (MAS) program.  Before this rule, agencies were prohibited from setting aside orders and BPAs under the MAS program. 35

Federal Acquisition Service Set Asides  Contracting Officers, at their discretion, may set aside orders and BPAs for small business and the following small business subcategories:  8(a) business development participants  HUBZone small business  Service-disabled veteran-owned small business (SDVOBS)  Economically disadvantaged women-owned small business (EDWOSB)  Women-owned small business (WOSB) concerns eligible under the Women-Owned Small Business Program 36

Federal Acquisition Service What are the benefits for you?  Estimated awards = $1,744,372,003  RFQs closed = 11,386  of those, 1,615 were RFIs  GSAC RFQs by center = 1,006

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Federal Acquisition Service 45 Overview of Process  Find Sources  Search or Browse Schedules/SINs  Locate specific Contractors  Enter Requirements and Documentation  RFQ title and details  Line Items and attachments  Receive and Evaluate Quotes  Make Award Notification

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Federal Acquisition Service reverseauctions.gsa.gov

Federal Acquisition Service Web Sites Reference  – GSAAdvantage!  – GSA e-Library  – GSA e-buy  – tutorials & info on e-tools  – FedBizOpps  reverseauctions.gsa.gov – Reverse Auctions  – Customer Service Director listing

Federal Acquisition Service Thank you! Ashley Dunklebarger Customer Service Director – North Texas

Federal Acquisition Service Thank you! Joey Phelps Customer Service Director – Arkansas and Louisiana