© Copyright 2003 Frost & Sullivan. All Rights Reserved. World Communication Billing Software Market Analysis Growth of different communications systems to increase the demand for top-flight billing solutions “The subscriber base for different types of communication systems such as the Internet, telephones, and satellite television continues to rise across the globe. The substantial increase in the number of communications transactions per user is creating a compelling need for sophisticated billing solutions in a broad spectrum of services.” Carrier Networks Group

© Copyright 2003 Frost & Sullivan. All Rights Reserved. “The current state of the market for billing solutions is tenuous. Several difficult years are behind the market and growth may be witnessed by the end of the year.” Growth of Billing Vendors outside of traditional billing software and operations into: 1.Service Activation 2.Account Management & CRM 3.Network Mediation 4.Contact Centers Industry Trends

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Key Features  The total market is valued at nearly $7 billion and is forecast to approach $9.5 billion in  Over the next few years the billing software license market is expected to grow faster than outsourcing and professional services due to increased demand by carriers.  Wireless and IP & data vertical markets are projected to have the highest growth rates over the forecast period, and wireless will remain the largest vertical.

© Copyright 2003 Frost & Sullivan. All Rights Reserved. What We Offer World coverage of billing software market, broken out by vertical, region, and solution delivery In-depth discussion of strategies for both vendors and service providers with reference to the billing software market Recommendations for vendors on solution delivery based on regional and economic factors Over 100 figures, graphs, and charts detailing revenue forecasts, market size and share, and other market variables

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Who Will Benefit?  Over the next few years the billing software license market is expected to grow faster than outsourcing and professional services due to increased demand by carriers.  Wireless and IP & Data vertical markets are projected to have the highest growth rates over the forecast period, and wireless will remain the largest vertical.  Regional market growth is expected to be highest in Asia & Pacific; This is due to several high growth emerging nations with massive populations and several highly technologically sophisticated nations.

© Copyright 2003 Frost & Sullivan. All Rights Reserved. What’s Included  New Key trends  Current Market Shares  Current Revenue Breakouts  Vendor Developments  Market Strategies

© Copyright 2003 Frost & Sullivan. All Rights Reserved.  Logic  Certen  Intec  Ericsson  Hewlett Packard  Intrado  VeriSign  Xacct  Lucent  Nortel  Motorola  Cisco  Siebel Key Market Participants  Amdocs  Convergys  T Systems  CSG Systems  DST Systems  Schlumberger Sema  Vodafone IS  ADC  Portal  Comptel  Saint-Gobain  PeopleSoft  SAP

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