Norfolk and Suffolk NHS Foundation Trust Learning Together and Sharing Experiences Sharon Picken – Service User and Carer Involvement Lead Pip Everett – Carer Lead, Community Services Norfolk. Howard Tidman – Senior Clinical Practitioner – Great Yarmouth Acute Services

Who We Are Provider of; Mental Health, Learning Disability, Substance Misuse, Dementia and Later Life Services Provide 78 services for over 40,000 service users Operates in 23 localities and at 59 sites as well as community Employs over 3,400 staff Has 470 inpatient beds across Norfolk and Suffolk Seventh largest Mental Health Trust in the UK, covering 3,500 square miles across Norfolk and Suffolk

Carer Lead Support Nine dedicated Carer Lead posts across Trust. Monitor and evaluate carer involvement. Support carer assessment process. Support services to set up their own specific TOC steering groups. Co produced carer awareness training and carer support groups.

NSFT Carers Lead Pip Everett

Recovery College Workshops and courses are produced and presented jointly with staff, carers and service users. All workshops are open to staff, carers and service users and encourage joint learning and sharing experiences.

Caring and Recovery Exploring Recovery for those who care… 3 workshops designed with content identified through carers feedback

Caring and Recovery Week 1 Recovery Recovery Drivers and Roadblocks Triangle of care

Caring and Recovery Week 2 Confidentiality Maintaining positive relationships Practice, policy and law.

Caring and Recovery Week 3 Carers Rights Support for Carers Carers wellbeing

‘Every member of staff should have access to this course’ ‘I feel clearer about my rights, I would now feel less helpless in a crisis’ ‘The Triangle of Care booklet has helped my relationship with the care co-ordinator’ Masses of factual information, brilliant presentation ‘All been so useful and great to learn with others in the same circumstances’ ‘Excellent course, fabulous tutors!’

Carers Forums Howard Tidman – Senior Practitioner and Carers Champion

Why ? A range of carer support and services are available

But also research shows that carers of those with mental illness want to know more about their cared for condition

Carers Forums A day of information exchange from professionals and experts by experience A market place for practical information Holistic therapies – offering free taster sessions

Who Has Supported The Carer Forums We have had National Speakers presenting including Sri Robin Murray, Professor Nutt and Ruth Hannan

Forums Held Across Norfolk and Suffolk Yarmouth Lowestoft Kings Lynn Norwich Bury St Edmunds Ipswich

Partners Organisations Who Have Supported Us

Carer Forum Success Rates ! 18 forums people attended. That’s 73 people per forum.

Has This event made You Feel More Confident In Your Role As a Carer ? Yes 90.8% No 9.2%

Has This Increased Your Awareness Of Mental Health Services ? Yes 81% No 4.9% NA 5.4%

What Next? Today we launch perspectives Our You Tube channel of over 50 talks (and growing) by experts (either by profession or experience) Find information about various mental illness and what helps from anywhere in the world A TED talks specialising in mental health : spectives

With Future Forums Planned Including Triangle of care in Norwich for carers week. Managing risky behaviour A forum for young carers Norwich carers forum