Welcome to Workforce 3 One U.S. Department of Labor Employment and Training Administration Webinar Date: April 22, 2014 Presented by: Boston & Philadelphia Regional Offices of Job Corps U.S. Department of Labor Employment and Training Administration

Modernize the current format of the PRH to allow more focused and effective provision of services to our students by:  Enhancing job-based training  Increasing cost effectiveness  Improving efficiency  Streamlining processes  Enabling student career pathways  Promoting operator innovation  Targeting services #2

For an overview of the PRH Modernization Initiative, go to: /info #3

4 Process:  Develop Guiding Principles for policy  Re-examine and re-define policy to:  Identify mission-critical requirements  Eliminate duplicative, outmoded and non-essential requirements  Re-focus and streamline program delivery  Involve the field by:  Soliciting input and recommendations  Forming component-specific workgroups  Establishing a Job Corps Community of Practice  Transform access and availability of policy by developing an ePRH policy management system

5# 1.Background on the Policy Modernization Initiative 2.Input and feedback process 3.Review of field input and recommendations 4.Prioritization of key issues 5.Questions and answers 6.Next steps

#6 Input Process

Input Process  11 content questions  Target population & OBS  Retention (Pre- admission factors)  Retention (CPP factors)  Student training  Residential, counseling & leisure time support  Career Transition  Program Management  Administrative Support  Program Efficiency  Streamlining  Technology  Other/Not Identified 7

What is your role in the Job Corps community? 8# 1. National Office 2. Regional Office 3. Job Corps Center 4. Center Operator 5. OA/CTS Contractor 6. OA/CTS Staff 7.National Office Support Contractor

Francis Cole Regional Director Philadelphia Regional Office Aneta Hrebenko Regional Director Boston Regional Office 9#

How will today’s Listening Session work? Presentation Interaction through:  Polling questions  Chat feature 10

Who provided input? 11 ROLE% of Responses National Office4.3% Regional Office16.7% Center operator5.1% Center staff63.8% OA/CTS contractor2.9% OA/CTS staff5.1% National Office contractor2.2%

Modernize hardware and software Expand internet access for  Learning  Communication Streamline processes  Outreach & application  Records generation, management & retention  Reporting #12 Recurring Theme: Technology

There are 8,344,165* youth between 16 & 24 living in poverty * - 2k #13

What do you think are the primary reasons maintaining full capacity is a challenge? Respondents were asked to select two of the following. 14 Outreach methods Admissions process Program reputation Length of training Residential program Location of centers Center rules/requirements Variety of career technical offerings

Information Collection Question: What factors make maintaining full capacity a challenge? TOP 4 SURVEY RESPONSES: 1.Admissions Process 2.Outreach Methods 3.Variety of Career Technical Offerings 4.Center Rules/Regulations #15

What policy or practice would you change to improve OBS? 16# Adopt an online application process Increase marketing budgets and expand use of social media Change the minimum age to 18 to attract more mature, committed, employable students Provide better communication of center specifics and additional training for Admissions staff

#17 WE ASKED: In addition to drug/alcohol issues, what do you think are the key reasons students separate early in enrollment? WE ASKED: How could Job Corps improve the admissions process to ensure applicants enter the program with realistic expectations that can be met by the program? Pre-Admission Early Separation

Why is it a problem? #18 Average cost per admission (new enrollee): $946 # of students exiting within 30 days:2,442 Est. Annual Cost of Early Separations: $2,310,132 PY 2012 data (NOJC)

19# Provide more realistic and accurate information on center life (challenges of living with others, structured, rules) Identify and resolve personal issues prior to enrollment (child care, legal, medical) Set more rigorous eligibility/suitability requirements to determine if students’ needs can be met by Job Corps. Determine if student’s motive for enrolling is career training (not for a place to live, free medical & other benefits) Use pre-enrollment academic and career interest assessments to guide realistic CTT choices. What change would you make to the admissions process to ensure applicants enter the program with realistic expectations that the program can meet?

PY 2012 Performance EARLY SEPARATION (1 ST 30 DAYS) #20 CategoryNumber% of Separations AWOL: % Disciplinary discharge: % Resignation: % Medical (all types) % Withdrawal of parental consent: % Fraudulent enrollment: % TOTAL EARLY SEPARATIONS %

How could Job Corps improve CPP to reduce early separations? 21# Shorten CPP to one week orientation. Immediately involve students in CTT & Academics. Delay center entry to ensure desired CTT is open when CPP is completed. Establish a ‘trial entry’ for one week Provide early intervention (counseling or career management team support) to address unresolved personal issues Provide more structure during CPP

QUESTION: What are the 4 most important steps Job Corps can take to improve student training and increase student outcomes? TOP 4 RESPONSES: 1.Ensure technical training content matches industry skills and expectations 2.Adopt effective teaching/instructional methods that work with student at all levels 3.Develop more employer partnerships 4.Require both academic and CTT completion for graduation #22

What can Job Corps do to better align training content with industry expectations? 23# Please enter your recommendations and ideas in the ‘CHAT’ section.

Please use the chat feature to enter any additional thoughts, questions, or comments you may have regarding the topics we just covered. It is important that we collect as much information and as many ideas as possible to inform the initiative. #24

QUESTION: In which of the following areas could Job Corps refocus program requirements (residential, counseling, leisure time and other residential support programming) to better support student attainment of career goals and readiness for independence and community living? TOP 4 RESPONSES: 1.Personal and Career Counseling 2.Student Standards of Conduct 3.Residential Living 4.Recreation and Leisure Time Activities #25

How can Job Corps better meet the personal and independent living needs of students? 26# 1.Personal counseling 2.More and better-trained Support Staff (e.g. residential staff, personal counselors, mental health counselors) 3.Structured evening programs 4.Better use/integration of Career Success Standards (CSS)

QUESTION: Which 4 CTS functions contribute most to successful student placements? TOP 4 RESPONSES: 1.Establish employer relationships (including military) 2.Conduct pre-separation student contacts/interviews 3.Place graduates 4.Conduct job development #27

What change would you recommend in CTS practices or policies to improve student placement? 28# 1.Focus time and effort on job development/employer relationships 2.Develop and maintain student/CTS relationship throughout enrollment 3.Develop transition readiness skills/plans throughout enrollment (e.g., interview, transportation, lodging, financial management, etc.) 4.Increase transition/readjustment allowance to meet transition needs

What can Job Corps do to enhance, improve, strengthen program management? 29# In your current position, what type of training would benefit you the most? Please provide: Type of training (e.g., skill building, learning procedures, etc.) Your position Training delivery method you prefer (e.g., online, face-to-face, etc)

QUESTION: Which administrative support services could be streamlined? TOP 4 RESPONSES: 1.Attendance, Leaves and Absences 2.Enrollments, Separations and Transfers 3.Health Services 4.Records Management #30

How should Job Corps modify or streamline its leave and absence policies? 31# 1.Change the leave system to mirror the workplace (PTO, sick leave, family medical leave, etc.) 2.Streamline documentation/verification requirements 3.Eliminate or narrow leave categories

How should Job Corps modify or streamline health and wellness services? 32# 1.Mandate pre-enrollment physicals 2.Provide electronic health records 3.Eliminate services for nonresidential students 4.Redefine ‘basic’ health care requirements 5.Require student co-pay to minimize unnecessary visits to HWC

How should Job Corps modify or streamline other administrative tasks? 33# 1.Reassess GAP plan to minimize transportation costs 2.Consider alternate transport methods to reduce costs (e.g., self/family transport) 3.Upgrade e-folder to online document management system 4.Streamline process for center-to-center/advanced training transfers

Please use the chat feature to enter any additional thoughts, questions, or comments you may have regarding the topics we just covered. It is important that we collect as much information and as many ideas as possible to inform the initiative. #34

HOW DO WE MOVE THE SYSTEM FORWARD TO ADOPT POLICY CHANGE? 35

Listening Session for Operators  April 29, :00 pm EDT Expert Field Practitioner Workgroups Summer 2014  Review existing and new policy recommendations  Recommend assessment strategies  Identify implications of policy change 36

JOB CORPS COMMUNITY OF PRACTICE Spring 2014  Online capability for all to participate o Make recommendations o Provide feedback o Exchange ideas 37

Thank You! To provide further input, John Chowning at Find resources for workforce system success at: 38#